Leasing Agent - Irving, TX

Position Overview

The Leasing Agent is responsible for leasing apartments, providing exceptional customer service, and creating a welcoming experience for current and prospective residents. The ideal candidate has a strong sales background and experience with Yardi (preferred).

Responsibilities

• Greet and qualify prospective residents (in-person and by phone)
• Conduct community tours and demonstrate apartment homes using product knowledge and closing techniques
• Process applications and secure deposits in accordance with company policies and Fair Housing guidelines
• Record all traffic and maintain accurate guest cards and reports
• Follow up with prospects to close sales and refer to sister communities when appropriate
• Monitor advertising effectiveness and track local market competition
• Process resident service requests and ensure timely follow-up
• Represent the company professionally at all times
• Complete assigned tasks and projects within deadlines

Qualifications

• 2+ years of leasing, sales, or related experience
• Yardi experience preferred
• Leasing 101 certification required within first 3 months
• Valid driver's license and reliable transportation
• Strong communication, sales, and closing skills
• Professional phone and in-person etiquette
• Positive, solution-oriented, and resident-focused mindset
• Basic computer proficiency