LEASING AGENT INTERN

Showings and Client Interaction

Show units to all prospects. Monitor condition and cleanliness of make ready units and tour path. Conduct pre-move in unit inspections. Answers the telephone and provides customer service. Processes rental applications. Prepares lease documents and handles lease signings if necessary. Communicates with applicants regarding application status. Provides accurate information on our rentals to callers and visitors.

Accumulates traffic information from various sources and prepares a consolidated report. Maintains awareness of local market conditions and trends by performing market studies quarterly.

Social Media and Marketing

Creates social media content and newsletters.

Customer Relations and Support

Is on top of customer relations and gives assistance to current residents regarding tenancy and ensures requests are delivered and carried out with accuracy and promptness. Provides support to the Assistant/Property Manager as needed.

Administrative Tasks

Audits all tenant files.

Qualifications

• High school diploma or general education degree (GED); and one to two years related experience and/or training; or equivalent combination of education and experience.
• Two to four years related experience or equivalent
• Customer service: Manages difficult or emotional customer situations; responds promptly to customer needs; Solicits customer feedback to improve service; responds to requests for service and assistance; Meets commitments.
• Computer skills: Microsoft Word, Microsoft Excel, WI CCAP, TransUnion, and various rental search websites. RealPage experience a plus.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
• Well organized with ability to prioritize and multi-task
• Ability to deal effectively with a diversity of individuals

Company Benefits

• Invest in Your Future: 401(k) with company match, plus annual merit-based increases
• Prioritize Your Health: Comprehensive medical, dental, vision, life insurance, Long-Term Disability, and FSA and HSA options
• Recharge and Renew: Generous paid time off and 8+ paid holidays
• Voluntary Benefits: Short Term Disability, Accident, Critical Illness, and Hospital Indemnity
• Keep Growing: Ongoing education, leadership training, and advancement opportunities across all departments
• Celebrate Together: Annual employee appreciation events, team outings, and company-wide recognition programs
• Make an Impact: Contribute to meaningful projects that shape neighborhoods and improve lives
• Be Rewarded: Eligible for performance-based bonuses and commissions