Leasing Agent - Full-Time

We are looking for a Leasing Agent who plays a crucial role in MHG’s dedication to delivering outstanding customer experiences and fostering strong community partnerships. This position integrates marketing, relationship building, administration, and customer service into one cohesive role. The ideal candidate will excel in a dynamic, collaborative environment, demonstrating exceptional interpersonal skills, problem-solving abilities, and a strong work ethic.

Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers.
• Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.

The responsibilities listed above may not be all inclusive.

Requirements

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during weekends, summer, holidays, and Turn periods

Benefits

• Incentives
• Employee Referral Program
• Paid Time Off
• Paid Vacation (Full-Time)
• Merit Increase
• 401k with Employer Contribution (Full-Time)
• Medical, Dental, Vision (Full-Time)
• Life Insurance (Full-Time)
• Long-term/Short-term Disability (Full-Time)
• Accident Insurance (Full-Time)
• Critical Illness Insurance (Full-Time)
• Cross-training Opportunities
• Hotel Room Discounts