Leasing Agent

About the role

Leasing Specialist (Non-Exempt) reporting to the Property Manager, located in Saint Paul, MN at Ames Lake Neighborhood building community. Purpose: Take ownership of leasing apartments to continually maintain a competitive occupancy for the community in the marketplace.

Responsibilities

• Meet or exceed budgeted occupancy requirements by creating a positive prospect experience.
• Managing Knock leasing platform by following up with leads and keeping a consistent engagement score of 85% or higher.
• Scheduling tours, show apartments and follow up with prospects.
• Respond to leasing inquiries via email, if applicable.
• Process prospect background check.
• Ensure prospect meets or exceeds Company screening requirements.
• Process paperwork required to determine household eligibility for affordable housing programs.
• Process resident applications and follow up with residents to get necessary paperwork to lease and or renew resident leases.
• Complete a monthly pricing analysis of competitive buildings to optimize pricing and promotions.
• Provide residents and applicants with exceptional customer service and foster good resident relations.
• Report any issues with vacant apartments that would deter the ability to rent; guide residents to the appropriate staff member to address issues.
• Attend Compliance training in person at corporate office, via video conference or provided by a vendor.
• Attend regularly held training and meetings as necessary.
• Participate in resident activities and outreach programs.
• Be a valuable part of an effective on-site team.
• Perform other duties as assigned.

Requirements

• 1-3 Years previous leasing or related sales experience preferred.
• Yardi experience preferred.
• Knock experience preferred.
• Previous affordable housing experience with Section 8, Section 42, LITHC and Tax Credit preferred.
• Ability to communicate effectively, both verbally and in writing.
• Excellent organizational skills and the ability to multi-task/meet deadlines.
• Intermediate proficiency with Microsoft Office suite.
• Maintain professional office environment and treat fellow coworkers and residents with respect.
• Ability to understand and follow instructions.
• Knowledge of Fair Housing Laws and the ability to apply them in your daily interactions with residents, applicants, and prospects.
• Consistently follow, enforce and support Company screening criteria as required by the Fair Housing Laws and Company.

Pay

Competitive Pay: $20.00 – $22.00 per hour + commission and bonus

Benefits

• Generous Time Off: 10 paid holidays + 16 PTO days + Sick & Safe Time
• Health & Wellness Benefits: Medical, dental, and vision insurance
• Retirement Plan: 401(k) with company match up to 4%
• Company-Paid Coverage: Life, AD&D, and long-term disability insurance
• Career Growth: Access to training and development opportunities