Leasing Agent

About the role

The Impact You'll Have
At Placemakr, we believe that finding the perfect place to call home is a transformative experience. As a Leasing Agent, you will play a pivotal role in delighting our residents throughout their journey, making them feel valued and supported from their first tour to their move-in day and beyond.

Responsibilities

• Consistently provide an exceptional experience to all Placemakr guests, residents and partners by embodying what our guests should think of as a trusted friend and local insider.
• Foster a "one team" mentality by collaborating effectively with fellow property team members, contributing to a cohesive and supportive work environment.
• Maintain a safe, secure and compliant environment for team members and guests by adhering to established Placemakr and property-specific policies and procedures, including emergency protocols, attendance policies and conduct expectations.
• Communicate effectively with prospective residents through various forms of written communication, including via email, campaigns and marketing materials while maintaining a professional and friendly demeanor and utilizing impeccable grammar and punctuation.
• Build and nurture strong rapport with prospective Placemakr residents, ensuring an exceptional experience throughout the entire leasing process.
• Demonstrate a strong sales acumen by effectively overcoming objections and providing tailored solutions to meet the unique needs of each prospective resident.
• Own all administrative tasks related to your leasing to ensure compliance during move-ins, move-outs and renewals, following established processes and utilizing relevant tools and systems.
• Maintain move-in files in accordance with Placemakr standards, ensuring completeness and accuracy.
• Deliver accurate and informative on-site tours, showcasing the unique features and benefits of Placemakr properties and effectively answering all questions.
• Own all aspects of prospect lifecycle from early communications to follow-up, inclusive of all stages and efforts to sign leases, consistently meeting or exceeding new lease and renewal goals.
• Take full ownership of current resident retention efforts including but not limited to ongoing service and engagement initiatives, excellent responsiveness, and lease renewal negotiations.
• Share best practices with new hires and tenured colleagues to foster a culture of continuous improvement and create exceptional experiences with all residents.

Requirements

• 2+ years of previous experience in leasing, sales or business development.
• You have a proven track record of successfully hitting leasing or sales-related goals (experience with Class-A residential buildings a plus!).
• You have successfully owned, managed and cultivated relationships.
• You have strong skills in presenting, negotiating terms, and closing deals.
• You’re knowledgeable about leasing rules and FFH regulations (preferred).
• You have strong verbal and written communication skills, including utilizing proper grammar, spelling and punctuation as well as a personable yet professional tone.
• You have a can-do attitude and the ability to work effectively in a collaborative environment, contributing to a culture of proactive communication, unity and mutual support.
• You embody our Property Team Mission of Customer, Consistency and Community (Norms).
• You lead by example and embody the core values of Placemakr.
• You Own It. You Make It Better. You Treat People Right.

Qualifications

• Must be legally authorized to work in the United States and meet our age requirements of 18 years or older.
• Must have a can-do attitude and the ability to work effectively in a collaborative environment, contributing to a culture of proactive communication, unity and mutual support.
• Must embody our Property Team Mission of Customer, Consistency and Community (Norms).
• Must lead by example and embody the core values of Placemakr.
• Must Own It. You Make It Better. You Treat People Right.

Skills

• Strong verbal and written communication skills, including utilizing proper grammar, spelling and punctuation as well as a personable yet professional tone.
• Proven track record of successfully hitting leasing or sales-related goals.
• Knowledgeable about leasing rules and FFH regulations.
• Ability to learn and follow administrative processes to Placemakr standard.
• Collaborative and supportive work environment.
• Effective in presenting, negotiating terms, and closing deals.
• Strong rapport-building skills with prospective residents.
• Ability to communicate effectively with internal and external customers, both verbally and in writing.
• Ability to take full ownership of prospect lifecycle from early communications to follow-up.
• Ability to deliver accurate and informative on-site tours, showcasing the unique features and benefits of Placemakr properties.
• Ability to maintain move-in files in accordance with Placemakr standards, ensuring completeness and accuracy.
• Ability to take full ownership of resident retention efforts including but not limited to ongoing service and engagement initiatives, excellent responsiveness, and lease renewal negotiations.
• Ability to share best practices with new hires and tenured colleagues to foster a culture of continuous improvement and create exceptional experiences with all residents.

Benefits & Perks

• Leasing commission for new leases and renewals
• Competitive pay rate
• Gross monthly bonus program of up to $500/month
• Company stock options
• 401k + 4% employer matching program
• Medical, Vision & Dental Insurance plan options
• Flexible Spending Account & Health Savings Account options
• 15 days of accrued Paid Time Off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
• Paid Parental Leave
• Paid Life Insurance
• Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent)
• Exclusive, Placemakr-branded swag through our Placemakr Stars Program
• Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
• Plus, discounts to stay at select Placemakr properties all over the US

Pay

$23.50/hr

Schedule

This is an on-site position located in Huntsville, AL. The exact days of the week will be rotational.