Leasing Agent

Responsibilities

• Maintains welcoming environment in Leasing Office
• Leads tours of property, showing vacant units and marketing property amenities
• Tracks and follows up with all referrals, walk-ins, and phone inquiries
• Develops and maintains reference book detailing property’s unique features, amenities, size, vacancies, rental rates, and current leasing promotions
• Aids in developing and coordinating leasing events and resident promotional activities
• Prepares leasing checklist and package which includes all required forms, deposits, schedules, and information
• Processes lease applications
• Completes and maintains lease files for each rental, and ensures all files contain required documentation outlined in the Resident File Setup
• Captures rental deposits and rent
• Utilizes maintenance software program to enter in and track work orders
• Inspects apartments for move-in/out condition and turnover status
• Prepares and distributes required reports, monthly newsletters, tenant correspondence, etc.
• Works with management to develop and implement residential programming, including special events and ongoing instructional and recreational activities
• Aids Property Manager with annual recertification of each resident
• Visits comparable properties and assists Property Manager in preparing quarterly competitive market analysis
• Orders office supplies and welcome gifts for new residents
• Maintains regular daily office hours, ensuring adequate coverage on weekends and holidays
• Maintains strict adherence to invoice approval policy

Requirements

• High School Diploma or equivalent
• 1 year experience in multi-family property management preferred
• Experience in affordable housing preferred
• Experience with Low Income Housing Tax Credit Program and/or Hope 6 preferred
• Knowledge of HUD programs including but not limited to HOPE 6 and project-based Section 8
• Proficiency in Yardi preferred
• Proficiency in Microsoft Windows, including Microsoft Excel and Outlook
• Excellent customer service skills

Qualifications

• Valid driver’s license, an insured vehicle, and the ability to travel (between properties)
• Ability to work periodic flexible hours
• Ability to travel by plane and automobile
• Ability to work at property locations within or near transitional neighborhoods
• Ability to climb stairs, take elevators, bend, squat and reach overhead

Skills

• Customer Service
• Property Management
• Microsoft Office Suite
• Leasing and Marketing
• Compliance with Housing Laws

Benefits

• Flexible working hours
• Travel opportunities between properties

Pay

Pay range $21 - $22/hour depending on experience.

Schedule

Ability to work periodic flexible hours is required. Ability to travel by plane and automobile is required. Ability to work at property locations within or near transitional neighborhoods. Ability to climb stairs, take elevators, bend, squat and reach overhead.