Leasing Agent

About the Role

Our client, a well-established affordable housing organization in Seattle, is seeking a personable and organized Leasing Agent to guide prospective residents through the leasing process, provide excellent customer service, and maintain accurate documentation.

Responsibilities

• Respond to leasing inquiries from prospective residents
• Provide information regarding available apartments, rental qualifications, and eligibility requirements
• Schedule and conduct apartment tours
• Guide applicants through the rental application and leasing process
• Collect and review required application documentation
• Assist with verifying applicant information and eligibility
• Maintain accurate leasing files, records, and applicant information
• Follow up with applicants regarding outstanding documentation or next steps
• Coordinate approved move-ins and lease signings
• Communicate professionally with applicants, residents, Property Managers, and internal teams
• Help ensure leasing activities follow Fair Housing requirements and applicable housing guidelines

Qualifications

• Previous leasing, property management, housing, or related customer service experience
• Strong customer service and communication skills
• Comfortable communicating with prospective residents by phone, email, and in person
• Strong attention to detail when handling applications and documentation
• Ability to stay organized while managing multiple applicants and priorities
• Comfortable learning and following housing eligibility and compliance requirements
• Basic computer skills and ability to learn property management systems
• Professional, dependable, and comfortable working with people from a variety of backgrounds

Preferred Qualifications

• Previous apartment leasing or property management experience
• Affordable housing experience
• Experience with income-restricted, HUD, Section 8, or other regulated housing programs
• Experience reviewing leasing applications and eligibility documentation

Skills

• Strong communication and customer service skills
• Excellent organization and attention to detail
• Ability to handle sensitive applicant information professionally
• Ability to work independently while collaborating with the property management team
• Commitment to providing a positive experience for prospective and current residents

Pay

DOE (Depends on Experience)

Schedule

Full-Time

Location

Seattle, WA - Capitol Hill Area

For more information, contact: Isabel Jimenez (360) 553-7221 ijimenez@optistaffing.com or Keyshawn Thomas (360) 553-7218 kthomas@optistaffing.com