Leasing Agent

About the Role

Harmoniq Residential is seeking an energetic, customer‑focused Leasing Agent to join the team at Presidio Square. The Leasing Agent creates an exceptional prospect and resident experience while driving occupancy through effective leasing, resident retention, and community engagement. This role serves as a brand ambassador, showcasing the value of the community.

Responsibilities

• Leasing & Sales
  • Conduct property tours and effectively present apartment homes and community amenities to prospective residents.
  • Follow up with prospects via phone, email, text, and CRM systems to convert leads into leases.
  • Process rental applications and assist with screening and approval.
  • Prepare lease agreements and ensure all new‑resident paperwork is completed accurately and timely.
  • Maintain expert knowledge of floor plans, pricing, promotions, amenities, and local market conditions.
  • Achieve occupancy and leasing goals established by management.
• Resident Relations
  • Deliver outstanding customer service to current and prospective residents.
  • Respond to resident inquiries and concerns in a professional and timely manner.
  • Assist with resident move‑ins, move‑outs, and lease renewals.
  • Build positive resident relationships to support retention efforts.
  • Promote resident satisfaction through proactive communication and engagement.
• Property Operations
  • Ensure model apartments, clubhouse, and common areas are presented professionally and ready for tours.
  • Assist with property marketing initiatives, social media content, community events, and outreach efforts.
  • Maintain accurate resident, prospect, and leasing records.
  • Support the Property Manager with administrative tasks and special projects as needed.
  • Ensure compliance with Fair Housing laws and company policies.

Requirements

• High school diploma or GED required; associate or bachelor's degree preferred.
• Previous leasing, sales, hospitality, customer service, or property management experience preferred.
• Strong communication and relationship‑building skills.
• Sales‑minded with the ability to overcome objections and close leases.
• Excellent organizational and time‑management skills.
• Proficiency with Microsoft Office and property management software.
• Exceptional customer service and interpersonal skills.
• Strong attention to detail and accuracy.
• Confidence presenting to individuals and groups.
• Ability to multitask in a fast‑paced environment.
• Self‑motivated with a positive, team‑oriented attitude.
• Commitment to creating an inclusive and welcoming resident experience.

Benefits

• Health & Wellness
  • Medical, dental, and vision insurance
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Employee Assistance Program (EAP)
  • Life and AD&D insurance
  • Short‑term and long‑term disability coverage
• Financial Benefits
  • 401(k) with company match
  • Competitive compensation
  • Annual performance and merit review opportunities
• Time Off & Leave
  • Generous paid time off (PTO)
  • Paid holidays
  • Volunteer time opportunities
  • Bereavement leave
• Growth & Development
  • Educational assistance program
  • Professional development opportunities
  • Leadership development programs
  • Internal career advancement opportunities
• Additional Perks
  • Employee referral bonus program
  • Team member recognition programs
  • Employee appreciation events
  • Collaborative and supportive culture

Company Values

• Better Together – collaborate, communicate openly, and support one another to achieve shared success.
• Warrior Spirit – bring passion, resilience, and determination to every challenge and opportunity.
• Empathy – genuinely care about residents, clients, and teammates, serving others with compassion.
• Integrity – uphold honesty and ethical standards in all actions.

What Success Looks Like

• Passionate about customer service and building relationships.
• Driven to meet leasing goals and contribute to community success.
• Organized, detail‑oriented, and comfortable managing multiple priorities.
• Enthusiastic about creating exceptional experiences for residents and prospects.
• Committed to living the values of Better Together, Warrior Spirit, Empathy, and Integrity every day.