Leasing Agent

About the role

We’re looking for an enthusiastic, outgoing leasing professional to join our Campus team. Since 1958, we’ve been dedicated to providing superb housing for college students nationwide. If you love to have fun at work, work hard, and think outside the box, we’d love to have you on our team. Campus Apartments offers growth opportunities, diversity, stability, job training, and a fun-loving family of people.

Responsibilities

• Assist with day-to-day operations to ensure customer satisfaction, fiscal stability, and good physical condition of the property.
• Support leasing efforts to maintain high occupancy, including mailing renewal offers, logging responses, and managing property availability.
• Ensure an accurate record of availability compatible with the lease renewal report.
• Approve, enter, and present all rental applications to the General Manager for execution.
• Manage property licenses and renewals by liaising with legal counsel and the city.
• Assist with the check-out process, including accepting keys, performing inspections, and ensuring compliance with final account statements.
• Ensure leases and resident check-ins are accurate and efficient.
• Investigate and respond to resident concerns/complaints promptly to foster good public relations.
• Assist in preparing weekly property performance reports.
• Support the development and implementation of advertising/marketing and resident retention programs.
• Maintain courteous communication with residents, applicants, employees, and vendors.
• Answer telephones and handle general administrative duties such as filing and typing.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• First Aid/CPR certification or willingness to obtain.
• Valid driver’s license and current automobile insurance is preferred.
• Proficiency in operating office equipment (fax, copier, telephone, PC, typewriter, calculator, key machine, key card system, vacuum).
• Strong computer skills, including Microsoft Word, Excel, and Outlook; knowledge of Entrata is a plus.
• Accurate typing, record-keeping, and numerical analysis skills.
• Ability to prepare grammatically and legally correct documents.
• Knowledge of and adherence to all federal, state, and local laws.
• Ability to follow through with paperwork and meet deadlines.
• Positive, professional, and enthusiastic attitude.
• Excellent customer service and communication skills for a fast-paced environment.
• Ability to apply logical thinking to practical situations and follow standardized procedures with occasional minor deviations.
• Strong problem-solving skills and ability to think beyond specific instructions.