Leasing Agent

About the Role

As a Leasing Consultant at Bellaire Multifamily, you’ll be at the heart of creating an exceptional experience for both prospective and current residents. This role combines sales, customer service, and property presentation in a fast-paced and rewarding environment. You'll help drive leasing success, support resident satisfaction efforts, and be an integral part of a high-performing on-site team.

Responsibilities

• Show and lease apartments to prospective residents, making them feel welcome and at home from the start.
• Follow up with all prospects within 24 hours to maintain strong engagement.
• Maintain accurate traffic logs and generate leasing reports to support community goals.
• Process applications and assist applicants with questions in accordance with company guidelines.
• Keep online listings and social media posts fresh and up to date.
• Support community events and prepare thoughtful move-in gifts.
• Review rental rates and make recommendations for specials or concessions.
• Collaborate with locators and outside agencies to drive traffic.
• Provide prompt, friendly, and professional service to all residents and guests.
• Assist with preparing renewal leases and supporting resident satisfaction efforts.
• Handle incoming calls and emails with professionalism and a helpful attitude.
• Enter service requests and ensure timely follow-up with residents.
• Support the Assistant Property Manager with rent collection and invoice entry when needed.
• Inspect model and tour apartments daily to ensure a polished and welcoming appearance.
• Monitor curb appeal and recommend improvements to keep the property looking its best.
• Participate in posting and monitoring signage and marketing materials.
• Offer ideas and help execute resident events and marketing campaigns including flyers, signage, and social media posts.

Qualifications

• 1+ years of leasing, sales, or customer service experience.
• Strong communication and interpersonal skills.
• High school diploma or equivalent required; college degree preferred.
• Proficiency in Microsoft Office; experience with RealPage or similar property management software is a plus.
• Flexibility to work weekends and extended hours as needed.
• Ability to walk the property and climb stairs during tours.

Skills

• Sales-minded and driven to meet leasing goals.
• Committed to delivering excellent customer service.
• Highly organized with great attention to follow-up.
• Professional in appearance and communication.
• Collaborative team player with a can-do attitude.

Work Environment & Physical Requirements

• Must be able to walk the property daily, including stairs and outdoor areas.
• Ability to lift up to 25 lbs occasionally.
• Weekend availability required based on leasing traffic and events.

Bellaire Multifamily offers competitive compensation, training and development opportunities, and a supportive work environment that empowers employees to succeed.