Jobs · Customer Service · Ohio

Leasing Agent

Banyan Living, LLC · Stow, OH · 1 mo ago
On-siteCustomer ServiceFull-time

About the role

Banyan Living is seeking a Leasing Agent to join our team and bring expertise in residential leasing to drive occupancy and resident satisfaction. In this position, you will leverage your prior leasing experience to effectively market our properties, negotiate lease terms, and deliver exceptional customer service to prospective and current residents.

Responsibilities

  • Lead property tours and presentations with professionalism and detailed knowledge of each community
  • Utilize previous leasing experience to process applications, perform thorough credit and background checks, and qualify prospective residents in compliance with Fair Housing laws
  • Develop and maintain strong relationships with prospects and residents to foster community retention and referrals
  • Collaborate with management to implement marketing strategies aimed at increasing leasing performance and occupancy rates
  • Prepare accurate lease agreements and ensure all documentation complies with company policies and legal requirements
  • Provide mentorship and training to junior leasing staff as needed

Requirements

  • Excellent communication, negotiation, and interpersonal skills
  • In-depth knowledge of leasing processes, property management systems, and Fair Housing regulations
  • Proficient in Microsoft Office and property management software
  • Flexible schedule with availability to work evenings and weekends as needed
  • Strong organizational skills and attention to detail

Qualifications

  • Proven track record in residential leasing with comprehensive knowledge of leasing procedures and legal compliance
  • Excellent communication and negotiation skills
  • Ability to build strong client relationships
  • Commitment to delivering outstanding service
  • Prior experience mentoring or leading junior team members is a plus

Benefits

  • Health, Dental, Life & Disability Insurance
  • PTO, Sick & Holiday
  • 35% Rent Discount
  • Training Opportunities
  • This hourly position also qualifies for a performance bonus, based on new leases and renewals

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