Leasing Agent and Office Administrator

About the role

We are currently seeking an enthusiastic, organized, and customer-focused Assistant Property Manager / Leasing Agent to join our growing team. As the first point of contact for our company, this individual plays a critical role in creating a positive and professional first impression for current residents, prospective tenants, owners, vendors, and the general public.

Responsibilities

• Answer incoming telephone calls and respond promptly and professionally to tenant and prospective tenant emails
• Direct inquiries to the appropriate team members
• Perform office administration duties, including supplies/inventory monitoring
• Process incoming rent and mail entry
• Conduct property showings throughout Dane County and surrounding areas
• Complete daily property and showing reports
• Assist the Property Manager with marketing available properties
• Process rental applications
• Support the day-to-day operations of the property management team

Requirements

• Some experience in sales/marketing or a service-related industry preferred
• Property management and fair housing experience preferred
• Computer and phone app proficiency, including Microsoft Office
• Local area knowledge
• Valid driver's license and insurance required
• Competency in, or ability to become competent in:
  • WI Statute Chapter 704 (Landlord and Tenant law)
  • Wisconsin Legislature Chapter ATCP 134 (Residential Rental Practices)
  • Property Management and Real Estate Trade Practices
  • Building Maintenance

Qualifications

• Highly organized with excellent time management and prioritization skills
• Comfortable working both independently and collaboratively
• Naturally driven to deliver exceptional customer service
• Ability to build trust with residents and prospective tenants
• Maintains a professional, friendly demeanor in every interaction
• Proactive attitude and strong attention to detail
• Ability to thrive in a fast-paced environment
• Maintains a good driving record

Benefits & Pay

Base salary of $40k annually plus commission on closed leases with the opportunity for additional bonuses.