Lease-Up Property Manager

Avenue5 Residential empowers you to deliver exceptional resident and property experiences while supporting your growth through mentoring, professional development, tuition reimbursement, and a robust recognition program.

About the role

The Lease-Up Property Manager oversees all property operations, ensuring efficient day-to-day management, resident satisfaction, and financial performance. Responsibilities include lease administration, rent collection, maintenance oversight, vendor contract management, and monthly reporting. This role fosters a positive experience for residents, associates, and clients while meeting strategic marketing and operational goals.

Responsibilities

• Manage day-to-day property operations, including resident satisfaction, retention, lease administration, rent collection, delinquency management, and property P&L.
• Execute property marketing strategies to attract and retain residents in alignment with company standards.
• Meet client expectations by delivering excellent customer service.
• Recruit, interview, hire, and provide corrective feedback and development for associates.
• Lead and communicate a shared vision to inspire associate performance and create a positive work environment.
• Understand and adhere to operations guidelines outlined in the property management agreement.
• Address resident complaints, enforce landlord rules, and serve as a liaison between residents and the corporate office for common area maintenance.
• Maintain professional and technical knowledge through workshops, publications, and networking.
• Organize and implement site natural disaster and emergency evacuation plans.
• Manage property and associate safety records, loss claims, and risk management initiatives.
• Perform other duties as assigned.

Requirements

• High school diploma required; Bachelor’s degree preferred.
• Two to three years of property management experience required.
• One to two years of direct management experience required.
• Knowledge of resident rental lifecycle activities required.
• Real estate license preferred or may be required in some locations.
• Knowledge of Salesforce.com preferred.
• Prior experience with Yardi Voyager or equivalent property management system preferred.

Skills

• Strong organizational and time-management skills.
• Excellent interpersonal skills for effective communication with all levels of management.
• Intermediate proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Sensitivity to confidential matters.
• Ability to work independently, prioritize tasks, and thrive in a fast-paced environment.
• Strong sense of urgency and ability to relay technical concerns accurately.
• Fluency in English (reading, writing, comprehension, and conversation).
• Proficiency with general office equipment (telephone, fax, printer, copier, key track system).
• Exceptional customer service and interpersonal skills with the ability to relate to diverse individuals.
• Ability to de-escalate situations involving angry or difficult people.
• Valid driver’s license, clean driving record, and current auto insurance required.

Benefits

• Comprehensive physical wellness coverage: medical, dental, vision, and mental health options.
• Financial wellness: competitive pay, basic life insurance, and 401(k) matching contributions.
• Mental and emotional wellness: generous time-off plan including 10 paid holidays, a community service day, and your birthday off.
• Professional growth: mentoring, professional development, tuition reimbursement, and a robust recognition program.
• Additional perks: discounts and more.

Pay

$90,000 to $100,000 per year.