Lease Up- On Site Property Manager
RESICAP · Winter Haven, FL · 6 days ago
ManagementFull-time
About the role
We're rewriting the script for property management. Instead of spending most of your time on paperwork and administrative tasks, you'll focus on what you love most: being out in your community, leasing, and taking care of your residents.
Responsibilities
- Manage day-to-day leads and prospects, running relentless follow-ups and converting at a high level.
- Engage in proactive direct outreach to leads and residents without hesitation, and handle difficult conversations with confidence.
- Serve as the on-site lead representative—conduct home tours and present home features and community benefits.
- Drive grass-roots marketing and community awareness; host local and community events that put ResiHome on the map.
- Stay sharp on market conditions and competitor trends to inform your leasing strategy and outreach.
- Own the community on the ground—complete weekly walks of your community, ensuring enhanced curb appeal and brand-standard presentation across common areas and homes.
- Complete sparkle cleans on vacant homes so every move-in feels exceptional.
- Perform Pre-Move-In and Post-Move-Out inspections; document move-out condition to support the statement of deposit accounting and the scope of work for turns.
- Partner with on-site construction project managers on new construction delivery and final acceptance.
- Respond to and promptly mitigate resident concerns; keep the maintenance pipeline moving with support from your Maintenance Coordinator.
- Manage and resolve past-due balances, and drive renewals and occupancy toward your financial targets.
- Own weekly reporting and represent your community in client meetings.
- Ensure compliance with Fair Housing, ADA, FCRA, and state-specific landlord/tenant laws and lease documentation; coordinate with internal teams on HOA and code-enforcement matters.
Requirements
- 3–5 years of leasing/property management experience, preferably in single-family or multi-family housing.
- A proven track record of driving community awareness and exceptional leasing conversions.
- Comfort and proven adaptability with modern technology, AI-enabled platforms, mobile apps, and connected devices.
- Strong self-direction and the organizational skills to manage Leasing, Maintenance, and Operations pipelines independently.
- Excellent time management, multitasking, and a detail-oriented mindset.
- Strong customer service, communication, and lead-conversion skills with an energetic, adaptable, professional demeanor.
- A critical thinker and problem-solver with a true ownership mentality—someone who turns problems into solutions.
- Bachelor's or Associate's degree in Business, Real Estate, or a related field preferred.
- Reliable transportation and a valid driver's license (this role requires regular property visits).
- Working understanding of landlord/tenant laws, lease agreements, and Fair Housing regulations.
Qualifications
- Ownership spirit—feeling personally responsible for every corner of your community.
- Self-direction and organizational skills to manage multiple pipelines independently.
- Comfort with modern technology and quick adaptation to new tools.
- Proven ability to convert leads and manage resident relationships.
- Experience in single-family or multi-family housing.
Skills
- Customer service and communication skills.
- Time management and multitasking abilities.
- Detail-oriented mindset.
- Problem-solving and critical thinking skills.
- Ability to adapt to new technology and platforms.
Benefits
- A generous PTO and paid holiday schedule.
- A 90 Day Training Mentorship during onboarding.
- A robust compensation package, including leasing incentives and profit sharing.
- A strong 401(k) program with matching.
- Full suite of medical, vision, and dental benefits.
- Company health and wellness initiatives: 24/7 Telemed Care, Employee Assistance Program, and access to our mobile wellness platform.
Pay
Compensation details are confidential and will be shared upon successful interview and background check.
Schedule
This is a field-based position requiring regular property visits. Exact hours and days will be discussed during the interview process.