Lease-up Maintenance Supervisor

About the Role

Join Tarragon Property Services and be a part of a team that values your skills, supports your growth, and offers long-term stability. We're hiring a Maintenance Supervisor who wants to make a tangible impact every day by working on diverse projects.

Schedule & Location

• Schedule: Monday - Friday, 8 am - 5 pm
• Location: Merit Apartments, Sumner, WA

Requirements

• Minimum of Ten (10) years of property management maintenance, building maintenance, construction, or related trade experience.
• Previous supervisory experience required
• Lease-up, new construction turnover, or major renovation experience preferred.
• Working knowledge of multifamily construction processes, phased building turnover, warranty administration, and punch list management.
• Knowledge of major building systems and preventive maintenance best practices.
• Proficiency with maintenance and property management software, including Yardi, HappyCo, Call Complete, HandyTrac, and Microsoft Office.
• Ability to coordinate multiple contractors, prioritize competing demands, and manage projects in a fast-paced lease-up environment.
• Knowledge of OSHA safety standards, Fair Housing requirements, building codes, emergency response procedures, and regulatory compliance.
• Strong leadership, communication, organizational, analytical, problem-solving, and customer service skills.

Responsibilities

• Coordinate the day-to-day maintenance operations of the property, including planning, assigning, and monitoring work to ensure timely completion of maintenance requests, preventive maintenance, apartment turns, construction turnover activities, emergency repairs, and lease-up readiness.
• Manage builders, manufacturer, and equipment warranties by tracking warranty periods, documenting deficiencies, submitting claims, and ensuring repairs are completed before warranty expiration. Monitor warranty activity, including open claims, vendor responsiveness, completion timelines, and required documentation to protect Company assets and minimize maintenance costs.
• Assist the Business Manager with interviewing, hiring, coaching, training, developing, and evaluating maintenance staff. Recommend performance actions, including promotions, discipline, and terminations.
• Direct and supervise the maintenance team by assigning work, monitoring progress, reviewing quality, and ensuring timely completion of assignments.
• Oversee and participate in diagnosing, maintaining, and repairing building systems, including HVAC, plumbing, electrical, domestic water, sewer, fire protection systems, lighting controls, irrigation, elevators (where applicable), appliances, and building structures.
• Schedule, perform, and continuously improve preventive maintenance programs to maximize equipment life, reduce emergency repairs, and preserve long-term asset value.
• Coordinate the transition of newly constructed buildings from the General Contractor to property operations by managing phased building turnover, punch lists, Certificates of Occupancy, deficiency tracking, subcontractor coordination, and occupancy readiness.
• Manage and respond promptly to resident maintenance requests, communicate repair expectations, follow up on completed work, and minimize repeat service requests.
• Inspect apartments, buildings, amenities, and grounds to ensure safety, cleanliness, regulatory compliance, and readiness for occupancy.
• Manage vendor relationships, obtain competitive bids, verify contractor qualifications, oversee contractor performance, and ensure work meets company standards and specifications.
• Prepare, administer, and monitor maintenance operating budgets, startup budgets, purchase orders, invoices, inventory, and maintenance expenses while maintaining effective cost controls.
• Maintain accurate maintenance records, work orders, inspections, warranty documentation, preventive maintenance schedules, and asset information using company property management systems.
• Maintain a professional appearance and comply with the Company uniform policy.
• Participate in an on-call rotation and respond to emergencies as required.
• Maintain a valid driver's license and required certifications.
• Be available to work evenings, weekends, holidays, overtime, and travel as business needs require.

About Tarragon Property Services

Tarragon Property Services is a leading company in the property management industry, with a strong focus on providing exceptional services. We only manage properties that we own, meaning more job security for our employees and a more direct relationship with the property owner. With a strong emphasis on work-life balance, a belief in rewarding hard work and dedication, and a company culture centered around integrity and professionalism, working with Tarragon Property Services offers an exciting and fulfilling career in the property management industry.

Pay & Benefits

The hourly range for this role is $32-$37/hr. Actual compensation will depend on the candidate's qualifications and experience.

• Competitive compensation and bonus opportunity
• Medical, dental, and vision
• FSA health and dependent care
• Group-term life and AD&D
• Long-term disability
• Voluntary life insurance
• Employee assistance program
• 401(k) with company match
• PTO
• 9 paid holidays
• Bereavement leave
• Jury duty leave

Perks

• Matching gift program up to $500 per year
• Continuing education reimbursement
• Employee referral bonus
• Wine and retail discounts
• Gym membership discount
• YMCA discount
• Discounts at the 5th Avenue Theatre
• For residential employees, we offer a 25% rental discount to live on-site