Jobs · Administrative · California

Learning Trainer

Amazon · Santa Ana, CA · 3 mo ago
AdministrativeFull-time

Responsibilities

  • Facilitates training related programs.
  • Captures and provides post-training debriefs to the site operations teams and the AMZL Learning Team.
  • Drives the execution of all learning related audits and supports any operational audit initiatives.
  • Tracks performance and supports any identified retraining opportunities.
  • Audits Powered Industrial Equipment Training program and trainer standard work if applicable.
  • Supports Area Readiness/Standard work programs for the site;
  • Develops and tracks effectiveness of training programs.
  • Maintains adherence to the established training programs to ensure standard work in the training programs.
  • Seeks ongoing skill development on an ongoing basis (i.e., participating and conducting skill classes, cross-training, etc.).
  • Documents feedback and audit results to help the learning department identify strengths as well as areas of improvement.
  • Assesses development needs for individuals and groups.
  • Understands workflow and daily production goals.
  • Solves problems, reacts quickly and productively, serves as a resource for specific problems and undertakes the appropriate steps to resolve.

Qualifications

  • 1+ years of Microsoft Office products and applications experience.
  • High school or equivalent.
  • Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach.
  • Work 40 hours/week, and overtime as required.

Preferred Qualifications

  • Bachelor's degree or above.
  • Experience delivering training/information to peers, hourly associates, and senior management, both individually and in groups.
  • Experience delivering messages related to performance.
  • Evidence of ability to prioritize, manage and complete projects with tight deadlines.
  • Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.
  • Desire to thrive in a dynamic, growing environment.
  • Previous Kaizen/Continuous Improvement experience.
  • Willingness to work different shifts and travel within a localized region to support other sites.
  • Facilitation skills – teaching, presenting, training.
  • Understanding of Delivery Station processes and flow.

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