Learning Systems Administrator

Key Responsibilities

• Managed day-to-day LMS operations, ensuring system reliability and performance
• Configured and maintained system settings including user roles, security access, workflows, and learning objects
• Maintained documentation of configurations, processes, and technical standards
• Monitored system health and resolved performance or usability issues proactively
• Managed system updates, releases, and regression testing to maintain business continuity
• Designed and implemented scalable LMS solutions aligned with enterprise learning strategy
• Led system enhancements to improve user experience and administrative efficiency
• Evaluated new features and functionality and recommended adoption where appropriate
• Partnered with HR, IT, and reporting teams to optimize integrations and data flows

Governance & Process Management

• Established and maintained LMS governance frameworks, including:
• Naming conventions
• Metadata standards
• Role-based access controls
• Change management processes
• Defined and documented operational procedures to ensure consistency and scalability
• Ensured compliance with data privacy, regulatory, and audit requirements
• Developed internal controls to maintain system integrity and reporting accuracy
• Developed and documented operational procedures to ensure consistency and scalability
• Ensured compliance with data privacy, regulatory, and audit requirements
• Developed internal controls to maintain system integrity and reporting accuracy
• Ensured compliance with data privacy, regulatory, and audit requirements
• Developed internal controls to maintain system integrity and reporting accuracy

Operational Support

• Served as escalation point for complex LMS issues
• Translated business needs into system-based solutions in partnership with learning stakeholders
• Supported compliance reporting, audits, and certification tracking
• Provided guidance and training on LMS functionality and best practices