Jobs · Human Resources · Virginia

Learning Partner

CloudHQ, LLC · Ashburn, VA · 2 wk ago
Human ResourcesFull-time
Description The Learning Partner is responsible for partnering with business leaders to identify learning needs, design and deliver training solutions, and support capability development across operational and technical teams. This role will initially focus on Data Center Operations and is expected to evolve to support additional client groups such as Development & Construction, Environmental Health & Safety (EHS), and Information Technology (IT). This role serves as a consultative partner to leaders and subject matter experts, helping translate business priorities, technical requirements, and compliance needs into effective learning strategies and programs. The Learning Partner will support onboarding, technical training, compliance-based learning, and ongoing skill development to improve employee performance and organizational readiness. Requirements Principal Duties and Responsibilities Partner with leaders across Data Center Operations and other technical functions to assess learning and capability needsBuild strong relationships with managers and subject matter experts to understand business strategy, skill gaps, and evolving learning needsDesign, develop, and maintain learning programs for technical and operational audiencesTranslate technical procedures, standards, and business processes into practical, effective training materialsSupport the development of onboarding and role-based learning paths; deliver onboarding and recurring training for employees in technical functionsCreate learning assets such as facilitator guides, presentations, job aids, e-learning modules, and assessmentsSupport the design and delivery of leadership and management development programs for frontline supervisors, managers, and emerging leadersFacilitate instructor-led, virtual, and hands-on learning experiences as neededCoordinate with internal subject matter experts and external vendors as appropriateIn partnership with HR leadership, evaluate and oversee relationships with external learning vendors, consultants, and training providersMaintain training records and support learning administration through the organization’s LMS or other tracking toolsAnalyze learning data to evaluate outcomes and continuously improve programsSupport departmental change initiatives through targeted learning and communication strategies that drive readiness and adoptionContribute to broader HR and talent development initiatives where appropriate Job Qualifications Education: Bachelor’s degree in Human Resources, Organizational Development, Business, or related field; or equivalent experienceCertification: PHR or SHRM-CP Certification a plusExperience: Minimum 5 years + experience in Learning and Development, Training Instructional Design, or related role Required Knowledge/Skills/Abilities Experience supporting technical, operational, industrial, or infrastructure-oriented client groupsAbility to autonomously lead design and delivery of learning programs and iterate based on client feedbackStrong consulting, facilitation, and relationship-building skillsAbility to translate complex or technical information into clear learning solutionsExperience designing and delivering instructor-led and/or digital learning contentStrong project management, consulting, and organizational skillsFamiliarity with LMS platforms and authoring tools (Articulate, Captivate, or equivalent)Ability to create measurable learning objectives, assessments, and modular contentStrong written and verbal presentation skills, comfortable facilitating remote sessionsExperience using metrics to evaluate program effectiveness and drive improvements Preferred Experience Experience supporting operations, data center, construction, or other technical functionsExperience in compliance or technical training environmentsExperience in a fast-paced, growing organization

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