Learning Management Technician

Responsibilities

• Provide direct technical assistance to students using computers, instructional software, and digital learning platforms.
• Aid students with login issues, password resets, device access, and connectivity problems.
• Support students during technology-based instructional activities, online assessments, and digital learning initiatives.
• Guide students in the appropriate and effective use of instructional technology resources.
• Afford students access to online curriculum, digital coursework, and instructional applications.
• Document and track student academic plans and progress toward graduation.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree or higher preferred.
• Minimum of 1–3 years of technology support, data entry, or academic support experience in a fast-paced environment (school-based experience preferred).
• Previous experience in a school setting supporting classroom instruction and educational technology.
• Familiarity with student information systems (e.g., Skyward, PowerSchool, or similar platforms).
• Knowledge of Texas high school graduation requirements and online instructional systems.

Required Skills & Competencies

• Strong technology skills, including proficiency in Microsoft Excel, Word, and Google Workspace.
• Experience with or ability to learn student information systems and instructional platforms (e.g., Skyward, BrightThinker, IXL).
• Excellent data entry skills with strong attention to detail and accuracy.
• Strong organizational and time-management abilities.
• Ability to work in a fast-paced, high-volume environment with frequent interruptions.
• Meet deadlines with minimal supervision.
• Effective communication and interpersonal skills.
• Handle confidential information with discretion.
• Strong troubleshooting and problem-solving skills related to instructional technology.