Learning Management System (LMS) Administrator

About the role

This 12-month contract position is based in Auburn Hills and serves as the Lead LMS Administrator for Cornerstone LMS in North America.

Responsibilities

• Serve as the primary point of contact and lead administrator for Cornerstone LMS across North American manufacturing sites.
• Provide technical support and troubleshooting for Manufacturing and Health & Safety LMS Administrators.
• Review, update, and create SOPs, user guides, and training documentation.
• Facilitate train-the-trainer sessions and support LMS Administrator development.
• Support Articulate 360 (Rise & Storyline) users with training and troubleshooting.
• Manage mandatory training assignments, completions, and reporting for employees.
• Monitor training access and completion metrics, and develop reporting processes.
• Support Badge Attendance App/Event Tracker activities and LMS integrations.
• Partner with ICT teams to resolve LMS system issues and enhancements.

Requirements

• Experience administering Learning Management Systems (Cornerstone preferred).
• Experience with Articulate 360 (Rise & Storyline).
• Strong project management, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaborate with diverse teams.
• Strong customer service mindset with the ability to train and support users.
• Bachelor's degree preferred but not required.

Preferred Qualifications

• Experience creating SOPs, user guides, and training materials.
• Experience delivering train-the-trainer sessions.
• Familiarity with Learning Experience Platforms (LXP), such as EdCast.
• Experience supporting LMS environments within manufacturing, training, or corporate learning organizations.

Ideal Candidate

• Quick learner with strong technical aptitude.
• Comfortable supporting and training users with varying levels of LMS knowledge.
• Strong communicator with a proactive, customer-focused approach.
• Self-motivated and able to manage multiple priorities.
• Open to candidates ranging from recent graduates with relevant experience to seasoned LMS professionals.