Learning Management System Administrator

Learning Technology Operations & Administrations

Oversee daily management of the Learning Management System (LMS), including course setup, catalog management, enrollments, reporting, and user support.

Maintain SOPs, job aids, and user guides to ensure operational consistency.

Technical Support & Vendor Coordination

Provide first-level technical support for LMS and learning tools.

• Document issues, manage support tickets, coordinate with internal IT and external vendors, monitor SLA performance, and communicate status updates to leadership.

Digital Content & Systems Integration

Manage upload, configuration, and testing of SCORM/xAPI content and third-party courseware.

• Oversee technical integrations between the LMS and enterprise systems such as HRIS and SSO to ensure seamless data flow.

Technology Governance & Cybersecurity Compliance

Ensure all learning technologies adhere to cybersecurity policies, data privacy standards, and PII protection.

• Manage change control processes and support RMF/ATO efforts by providing required documentation and coordination.

Accessibility & User Experience Optimization

Ensure platform accessibility through Section 508 compliance and UDL-aligned configuration.

• Optimize user workflows and use feedback to remove barriers and improve the overall learning experience.

Data-Driven Improvement & Evaluation

Analyze system usage, feedback, and performance metrics to identify optimization opportunities.

• Present recommendations for user experience improvements, administrative efficiency, and technology ROI.

Learning Technology Strategy & Roadmapping

Serve as a strategic advisor by monitoring emerging trends, performing market research, and maintaining a 1-3-year learning technology roadmap.

• Manage technology lifecycles, including replacement planning for legacy systems.

Emerging Technology Research & Piloting

Evaluate and pilot new learning technologies such as gamification tools, social learning platforms, and microlearning solutions.

• Conduct feasibility studies, build business cases, and lead pilot programs through recommendation and implementation planning.

Qualifications

• BA/BS degree from an accredited college/university
• Minimum of 10 years of experience
• Experience supporting DoW learning ecosystems (e.g., SABA, Cornerstone, Totara, Moodle, Blackboard, SuccessFactors)
• Familiarity with the DoD Risk Management Framework (RMF) process
• Experience gathering artifacts and documentation for an Authority to Operate (ATO)
• Understanding of Information Assurance (IA) requirements and working with IA personnel
• Handling, protecting, and managing systems that process Personally Identifiable Information (PII)
• Experience managing SCORM/xAPI content in secure environments and troubleshooting content tracking issues
• Experience ensuring learning platforms meet Section 508 and WCAG accessibility requirements
• Experience creating formal documentation such as Standard Operating Procedures (SOPs), System admin guides, and Change control documentation
• Experience participating in or managing Change Control Boards (CCBs)
• Understanding of the Department of War, chain of command, and communication expectations
• Experience managing technical support tickets in environments where escalation is structured and formal
• Ability to interpret system usage data, audit logs, and performance metrics
• Experience developing recommendations to improve user experience and operational efficiency
• Technical assessment and pilot testing of new learning technologies in secure environments
• Ability to obtain and maintain a U.S. Secret level security clearance (requires U.S. citizenship)

Overview

Exclusively focused on the Government, Kearney & Company provides financial services, including auditing, consulting, and technology services.

Our commitment to our employees and clients as well as to dedication and trust, critical values to our Firm, have led to Kearney’s recognition as one of the leading accounting firms in the country.

Based on our employees’ feedback, we are also consistently rated a Best Place to Work.

Employment at Kearney means a flexible, collaborative, and open-minded work environment. We hope it is your “first easy decision.”

Learn more at www.kearneyco.com/careers.

Pay Range

The expected salary range for this position is between $77,000 and $125,000.

This range is representative of base pay only and does not include straight time pay for hours worked over 40 per week, company contributions towards paid benefits, and/or bonuses.

Actual compensation (meeting or exceeding the range) will be determined based on specific experience, education, work location, clearance level, and other factors permitted by law.

This position is eligible for bonuses (when applicable).

Benefits

• Medical, Dental, Vision, Life, AD&D, and Disability Insurance
• 401(k) Retirement Plan and 529 Education Savings Plan
• Flexible Spending & Health Savings Account
• Accident, Critical Illness, Hospital Indemnity Insurances
• Legal Insurance and Pet Insurance
• Employee Assistance Program, fitness and wellness benefits, and other firm benefits.
• Paid holidays, vacation, and sick time

Contact Information

If you would like to request a reasonable accommodation, regarding accessibility of our website, a modification or adjustment of the job application or interview process due to a disability, please call 703-236-2391 or email accommodations@kearneyco.com. Please be advised that this contact information is for accommodation requests only and cannot be used to inquire about the status of an application.

Legal Notices

• EEO Notice
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act (EPPA)