Learning Experience Designer (LXD)

About the role

The Learning Experience Designer (LXD) creates engaging training solutions that help clients improve learners' skills and performance. This client-facing role uses instructional design and content-development expertise to support training projects. Working with senior team members, project managers, subject-matter experts, and clients, the LXD develops high-quality learning materials for instructor-led, virtual, blended, and digital programs. The role focuses mainly on training services while building familiarity with Unboxed's Skill Building Platform.

Responsibilities

• Design and develop learning solutions applying adult-learning principles and digital-first design practices to create innovative and effective blended learning experiences
• Translate learning objectives, content outlines, and subject-matter-expert input into clear, accurate, and visually effective learning materials
• Use established templates, design standards, and AI driven content-development processes to ensure deliverables are consistent and high quality
• Incorporate stakeholder feedback while helping maintain alignment to learning objectives, design standards, scope, and project requirements
• Support learning evaluation, including the development of assessments, surveys, feedback mechanisms, or other measures of learner response and performance
• Participate in client-facing meetings, discovery sessions, design reviews, and working sessions with appropriate support from senior team members
• Assist with needs analysis by gathering, organizing, and documenting information about learners, business needs, performance gaps, and desired outcomes
• Communicate professionally and consultatively with clients, SMEs, and internal stakeholders
• Translate client needs into clear solution recommendations and help define what is in and out of scope
• Recognize when a training request involves organizational change and apply foundational change management thinking to learning design decisions
• Execute assigned project tasks reliably and independently, meeting established deadlines, quality expectations, and delivery and scope requirements
• Maintain accurate project documentation, including content inventories, design documents, review logs, version-control records, and task status updates
• Identify potential risks, content gaps, timeline concerns, or dependency issues and escalate them to the appropriate project lead
• Conduct self-review and peer-review activities to ensure deliverables meet quality, accessibility, brand, and usability standards
• Collaborate effectively with project managers, LXDs, Senior LXDs, Lead LXDs, creative partners, product teams, and client stakeholders
• Share observations and ideas that may improve learning assets, development workflows, or templates, and support team delivery improvement as opportunities arise
• Build foundational knowledge of the Unboxed Skill Building Platform including