Learning Experience Designer

About the role

In 2001, BHG Financial started with an idea, an opportunity, and $25,000, initially focusing on serving the medical industry. With healthcare in its heritage, the company expanded to serve high-earning professionals across many industries, providing leading-edge financial solutions through an extensive network of community banks. Today, BHG Financial is a leader in the financial services space, founded on the philosophy of a better way to borrow. The company is dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service. BHG takes a 360-degree view of customers to tailor the best solutions for their financial aspirations, factoring in multiple sources of income for responsible lending decisions. Continued focus on data, analytics, and proprietary modeling enables faster funding. From business to personal loans to relationships with community banks, the country's top professionals and business owners rely on BHG for exceptional financial solutions and concierge service.

You are a motivated learning and development professional who is passionate about creating transformative learning experiences. You excel at applying instructional design principles and adult learning theories and have experience designing and developing multimedia content for various learning interventions. You are a creative, innovative, and strategic thinker who thrives in a fast-paced environment where you can translate complex concepts into engaging and interactive learning materials that inspire and empower learners across the organization.

At BHG Financial, the team works hard and isn't afraid to take risks. Core values of PMA (positive mental attitude), team player, and loyalty drive every interaction. The company respects the daily grind while valuing work/life balance, believing all employees should have the opportunity to lead and that good ideas can come from anyone. Leaders are actively involved in strategic oversight, running the business, and the well-being and growth of all employees. People are considered the #1 asset, with support to realize full potential, set and exceed goals, and explore new opportunities for personal and professional development.

Responsibilities

• Collaborate with subject matter experts (SMEs) to gather content and learning objectives for various learning initiatives
• Apply instructional design methodologies to create engaging and effective learning experiences
• Create instructional materials, including participant guides, facilitator guides, job aids, and other supporting documentation
• Utilize authoring tools, learning management systems, and other technologies to create and deliver learning solutions
• Design and develop multimedia content, including e-learning modules, videos, interactive simulations, and assessments
• Analyze training needs and performance gaps to identify areas where learning interventions are required
• Manage multiple projects simultaneously, ensuring timely delivery within budget and quality standards
• Incorporate gamification, microlearning, and other innovative approaches to increase engagement and knowledge retention
• Other duties as assigned

Requirements

• Bachelor's degree in Instructional Design, Education, or a related field
• 1-3 years of proven experience in learning experience design or instructional design
• Proficiency in using authoring tools (e.g., Articulate Storyline, Adobe Captivate), learning management systems (LMS), and multimedia software
• Strong knowledge of instructional design methodologies, adult learning principles, and learning technologies
• Familiarity with graphic design principles and multimedia development
• Excellent project management and organizational skills, with the ability to manage multiple projects simultaneously
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders
• Creativity and a passion for creating engaging and impactful learning experiences
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making
• Willingness to stay up-to-date with emerging trends, technologies, and best practices in instructional design and adult learning
• Travel required for periodic team onsites
• Ability to work remotely and collaborate effectively in a virtual environment

Benefits

• Medical/Rx/Dental/Vision coverage for employees and their eligible family members
• Competitive PTO and vacation policies
• 1 Friday off each month for Wellness Weekends
• Company 401(k) plan with employer contributions after one year
• Company-sponsored training and certification opportunities
• Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses
• Ongoing volunteer opportunities to give back to the community through the BHG Cares program