Learning Experience Coordinator
About the role
The Marvin Learning Experience Coordinator provides support to Destination Marvin and other learning events and experiences. This role includes monitoring and scheduling experience requests, creating and maintaining monthly trip schedules, and coordinating travel, lodging, and events for groups attending the Warroad Experience. The coordinator serves as the primary contact for participants, assisting with custom agendas, communication, and logistics.
The role involves collaborating with the Learning Experience Manager and Facilitators to create agendas, schedule spaces and facilitators, manage transportation logistics, gather feedback, and track attendance. It is ideal for someone who thrives in a dynamic, fast-paced environment and is passionate about driving projects forward.
Responsibilities
- Coordinate communications, logistics, and performance tracking for Destination Marvin events.
- Manage event details and timelines, ensuring visibility and inclusion for all key stakeholders.
- Maintain accurate data in systems such as Salesforce, Marketing Cloud, and Asana.
- Coordinate pre-event planning, including project intake and stakeholder meetings.
- Arrange travel, lodging, and event logistics for participants, facilitators, and guests.
- Provide on-site support, ensuring smooth scheduling and accommodations.
- Collaborate with the Learning Experience Manager and Facilitators to deliver impactful participant experiences.
- Assist in creating and distributing post-event materials.
- Monitor and manage event budgets.
- Support setup, teardown, and dining space preparation for events.
- Ensure event spaces are staged to create a welcoming and professional atmosphere.
- Track project progress, identify areas for improvement, and recommend solutions to maintain timelines.
Requirements
- Superior relationship management and communication skills, with the ability to collaborate effectively and build strong, trusting relationships.
- Proven ability to communicate ideas and insights succinctly and with impact, both in person and virtually.
- Strong initiative, judgment, and problem-solving skills, with a balanced and objective approach.
- Ability to work independently and with a sense of urgency.
- Strong influencing and persuasion skills when recommending and implementing solutions.
- Understanding of vendor contracts and invoicing practices.
- Superior organizational and time management skills, with keen attention to detail.
- Project management skills and ability to juggle and prioritize multiple responsibilities.
Qualifications
- Bachelor’s degree in a relevant field or equivalent experience.
- Minimum of 3 years of experience planning and organizing events or similar experience.
- Experience using project management tools such as Asana, Salesforce, or related CRM platforms (preferred).
- Proficiency with Microsoft Excel and Word.
Benefits
- Health insurance from day one.
- Paid holidays and paid parental leave.
- 401(k) retirement savings match.
- $300 annual wellbeing account to spend on personal health and happiness.
- Better Living Day (a paid day off for personal enjoyment).
- Annual profit sharing, recognizing everyone’s contribution to Marvin’s success.
- Organized volunteer opportunities through Giving at Marvin.
- Brighter Days Fund, providing financial support during personal hardships.
Pay
$22/hr - $29/hr