Learning Experience and Multimedia Production Specialist

About the role

The Learning Experience & Multimedia Production Specialist supports the development, production, and ongoing growth of our board member education and leadership development platform.

Responsibilities

• Build and publish courses, learning paths, bundles, quizzes, certificates, and downloadable resources in LearnWorlds.
• Convert approved scripts, guides, procedures, and subject matter input into engaging online learning experiences.
• Organize courses so they are easy for board members to follow, complete, and revisit.
• Create educational videos using Synthesia and other AI-assisted video tools.
• Produce graphics, visual aids, worksheets, handouts, and course materials that align with Community Association Management and HOA University brand standards.
• Record, edit, and organize webinar content for future use.
• Maintain the HOA University learning platform, including courses, users, access levels, certificates, and reporting.
• Support the continued improvement of the Board Resource Center and alignment between Board Resource Center materials and HOA University courses.

Requirements

• 3–5 years of experience in one or more of the following areas: Instructional design, online learning development, learning management systems, multimedia production, educational technology, training content development, video production or editing.
• Experience building or managing courses in an LMS or online learning platform.
• Experience with LearnWorlds, or the ability to quickly learn and manage the platform.
• Experience with Synthesia, HeyGen, Canva, Camtasia, Articulate, Adobe Captivate, or similar course/video production tools.
• Comfort using AI-assisted tools to improve speed, consistency, and content production quality.
• Strong writing, editing, organization, and project management skills.
• Ability to take complex information and make it simple, practical, and easy to understand.
• Strong attention to detail and commitment to brand consistency.
• Ability to manage multiple projects independently with limited direction.
• Comfort working with leadership, subject matter experts, and cross-functional teams.