Learning Development Specialist

About the role

Support the Talent – Learning & Development organization in the North America region as a Learning Development Specialist.

Responsibilities

• Serve as a level 2 LMS (Learning Management System) Administrator in Cornerstone LMS
• Review and update SOPs for LMS Admins
• Provide technical support and answer questions for North America Manufacturing Plant LMS Admins and Health & Safety LMS Admins
• Facilitate train-the-trainer sessions for new LMS Admins
• Train LMS Admins on Articulate Rise for course content updates and/or creation of new courses
• Push and track mandatory training for Blue Collar employees
• Review the “Access Rate” in the global reporting tool for Blue Collar employees
• Create a reporting process to train LMS Admins on completions and “access rate” in the LMS and global reporting tool
• Support Badge Attendance App/Event Tracker activities (update SOPs and create training videos to help LMS Admins)

Requirements

• Bachelor's degree from accredited college or university
• Knowledge of Learning Management Systems Administration
• Experience with Articulate 360
• Excellent project management skills, self-directed and motivated
• Ability to establish and maintain positive, professional working relationships
• Resourcefulness, forward-thinking strategy, and strong time management
• Excellent analytical and problem-solving skills
• Strong oral and written communication skills

About the company

Everforth Apex is a world-class IT services company serving thousands of clients globally. The company values innovation, collaboration, and continuous learning, offering quality career resources, training, certifications, and development opportunities.

Benefits

• Supplemental benefits including medical, dental, vision, life, and disability insurance
• Employee Stock Purchase Program (ESPP)
• 401K program with company match after 12 months of tenure
• Health Savings Account (HSA) on the HDHP plan
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
• Corporate discount savings program and other discounts
• On-demand training program
• Access to certification prep, technical and leadership courses/books/seminars after 6+ months of tenure
• Certification discounts and association perks (e.g., CompTIA, IIBA)
• Dedicated customer service team for consultants and a certified Career Coach