Learning & Development Program Lead, Sales Experience

Responsibilities

• Analyze team performance and deliverables to evaluate the effectiveness of training design and delivery to determine areas for improvement, additional training, and coaching.
• Measure training progress and integrate assessments to ensure that leaders and team members can track their progression and program success.
• Leverage insights from stakeholders and data to create, update, and deliver training to meet the evolving needs and requests of the business.
• Partner with leaders and teams across the organization to ensure teams are working collaboratively and in sync towards shared goals.
• Build and maintain effective relationships within the team and with stakeholders across the business.
• Provide consistent support to our Learning & Development team by answering questions, collaborating, and using creative thinking to tackle challenges.
• Supports leaders and team members to drive team growth, evolution, and change adoption.
• Coach, mentor, and advise team members to support development in instructional design, project management, and facilitation.
• Facilitate virtual and in-person experiences.
• Take ownership of project outcomes by planning, coordinating, and driving projects to successful completion while meeting quality, timeline, and stakeholder expectations.

Qualifications

• 3+ years experience designing, developing, and delivering in-person and online training courses, engagement tools, and workplace learning for a variety of audiences and skill levels.
• 3+ years’ experience leading others.