Learning & Development Partner Sr. - Operations

Responsibilities

• Supports the Cirrus World Class customer experience standardization and training within Cirrus and across our partner network.
• Celebrates Cirrus University technical resources such as the learning management system, compliance tracking, onboarding courses, area specific training plans.
• Evaluates training needs, identifies goals and develops learning strategies and training plans.
• Measures the success of learning initiatives, programs, and materials; makes improvements and adjustments to increase learning engagement and retention.
• Updates materials and content to maintain relevance and usefulness.
• E-Learning Development, Partner with Instructional Designers and/or Subject Matter Experts, and Operational Leadership to create effective online instruction.
• Facilitate and deliver development programs via classroom, webinar, or other virtual environments in an engaging manner that is inclusive of various adult learning styles.
• Collaborate with Manager, Learning and Development and other business leaders to identify requirements needed for e-learning content curation.
• Create instructional videos, webinars, & presentations for customer service-related initiatives, such as onboarding, career development, employer branding, etc.

Qualifications

• Bachelor's degree in human resources, education, project management, instructional design preferred; or 4-7 years' experience in a training manager or educational leadership role; or an equivalent combination of education and experience
• 5+ years' experience in presenting, facilitating, and leading
• Strong project management skills
• Facilitate and lead a diverse group to build collaborative and functional relationships
• Create and distribute digital and physical training content for appropriate customer needs
• Demonstrate sound judgement and effective communication skills (written and verbal)
• Effectively manage stress, including competing work demands and multiple projects at the same time
• Proven creativity with experience in visual/multimedia design (graphics, video, etc.)
• Knowledgeable in Learning Management Systems and Instructional Design software such as Articulate 360, Azure, Canva and MS Office Suite

Our Benefits

• Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options
• Employer-Paid Coverages: Group term life, short- and long-term disability insurance
• Flexible Spending Accounts: FSA and HSA offerings with company contributions to HSA
• Well-being: Calm Health, Employee Assistance Program, and wellness incentives through medical provider
• 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting at 1 year of service
• PTO: Various PTO plans starting at 100 hours accrued within the first year
• Additional Time off Benefits: Paid holidays, 2 weeks of Paid Parental leave, paid time for funeral leave and jury duty
• Career Development: Tuition reimbursement program and professional growth opportunities
• Exclusive Discounts: Cirrus Store, partner and marketplace discounts available
• Community & Engagement: Company and employee clubs at various locations

Pay

Pay Range: USD $79,939.60/Yr. - USD $119,909.40/Yr.