Learning & Development - Learning Specialist I
Hillcrest Bank · Salt Lake City, UT · 1 mo ago
Human ResourcesFull-time
About the role
This position may be located in any of our banking locations in Colorado, Kansas, Missouri, Texas, New Mexico or Utah. This is not a remote position.
Responsibilities
- Consult with and support clients across the enterprise by conducting needs assessments; providing resources to meet those requirements;
- Supports client’s Subject Matter Experts (SMEs).
- Design, develop and partner with SMEs to create training programs and learning resources: instructor-led programs, computer-based training; blended learning; course materials, learning resources, job aids;
- Deliver and facilitate trainings;
- Evaluate training and learner effectiveness (levels 1 – 4) and on-the-job training coach.
- Handle course registration;
- Communicate information about training courses and team offerings;
- Report training results;
- Partner with team members to provide support and back-up for training courses and systems;
- Build a great rapport with clients and fellow associates;
- Treat others with respect and consideration regardless of their status or position.
Requirements
- High School Diploma
- Minimum of 1 -2 years banking or related job experience
- Driving may be required with this position. Applicants must have a valid driver's license (may not be learner’s, restricted or “to and from work” license) and driving history that meets the Bank’s driver standards. This information will be verified in a Motor Vehicle Report.
Desired Qualifications
- Associate’s degree
- Prior training experience
- Minimum of 3-5 years of banking or relevant job experience
Skills and Abilities
- Excellent oral and written communication skills
- Advanced knowledge in the Microsoft Suite including Word, Excel & PowerPoint
- Working knowledge of authoring tools
- Ability to learn, understand, develop, and deliver a variety of technical and business skills training programs
- Demonstrated training delivery skills in multiple platforms
- Works effectively with management teams; recognized as effective partner
- Prioritize projects; manage multiple priorities
- Highly energetic and self-motivated with the ability to work independently
- Interpersonal and presentation skills necessary to train including a friendly, cheerful and courteous demeanor
Work Environment
Office setting with traditional hours. Standing for extended periods of time (typically no longer than 8 hours). Must be able to work at a rapid pace for long periods of time (typically no longer than 8 hours). Must be able to work overtime to the extent necessary. Must be able to travel, if needed, to deliver training.
Benefits
In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks. For more information about the benefits offered click here.