Jobs · Human Resources · Utah

Learning & Development - Learning Specialist I

Hillcrest Bank · Salt Lake City, UT · 1 mo ago
Human ResourcesFull-time

About the role

This position may be located in any of our banking locations in Colorado, Kansas, Missouri, Texas, New Mexico or Utah. This is not a remote position.

Responsibilities

  • Consult with and support clients across the enterprise by conducting needs assessments; providing resources to meet those requirements;
  • Supports client’s Subject Matter Experts (SMEs).
  • Design, develop and partner with SMEs to create training programs and learning resources: instructor-led programs, computer-based training; blended learning; course materials, learning resources, job aids;
  • Deliver and facilitate trainings;
  • Evaluate training and learner effectiveness (levels 1 – 4) and on-the-job training coach.
  • Handle course registration;
  • Communicate information about training courses and team offerings;
  • Report training results;
  • Partner with team members to provide support and back-up for training courses and systems;
  • Build a great rapport with clients and fellow associates;
  • Treat others with respect and consideration regardless of their status or position.

Requirements

  • High School Diploma
  • Minimum of 1 -2 years banking or related job experience
  • Driving may be required with this position. Applicants must have a valid driver's license (may not be learner’s, restricted or “to and from work” license) and driving history that meets the Bank’s driver standards. This information will be verified in a Motor Vehicle Report.

Desired Qualifications

  • Associate’s degree
  • Prior training experience
  • Minimum of 3-5 years of banking or relevant job experience

Skills and Abilities

  • Excellent oral and written communication skills
  • Advanced knowledge in the Microsoft Suite including Word, Excel & PowerPoint
  • Working knowledge of authoring tools
  • Ability to learn, understand, develop, and deliver a variety of technical and business skills training programs
  • Demonstrated training delivery skills in multiple platforms
  • Works effectively with management teams; recognized as effective partner
  • Prioritize projects; manage multiple priorities
  • Highly energetic and self-motivated with the ability to work independently
  • Interpersonal and presentation skills necessary to train including a friendly, cheerful and courteous demeanor

Work Environment

Office setting with traditional hours. Standing for extended periods of time (typically no longer than 8 hours). Must be able to work at a rapid pace for long periods of time (typically no longer than 8 hours). Must be able to work overtime to the extent necessary. Must be able to travel, if needed, to deliver training.

Benefits

In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks. For more information about the benefits offered click here.

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