Learning and Development - Learning Specialist I

About the role

This position may be located in any of our banking locations in Colorado, Kansas, Missouri, Texas, New Mexico or Utah. This is not a remote position.

Responsibilities

• Consult with and support clients across the enterprise by conducting needs assessments; providing resources to meet those requirements;
• Support client’s Subject Matter Experts (SMEs) in the design, development, and creation of training programs and learning resources;
• Deliver and facilitate trainings;
• Evaluate training and learner effectiveness (levels 1 – 4) and on-the-job training coaching;
• Handle course registration;
• Communicate information about training courses and team offerings;
• Report training results;
• Partner with team members to provide support and back-up for training courses and systems;
• Build a great rapport with clients and fellow associates;
• Maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.

Requirements

• High School Diploma
• Minimum of 1-2 years banking or related job experience
• Driving may be required with this position. Applicants must have a valid driver's license (may not be learner’s, restricted or “to and from work” license) and driving history that meets the Bank’s driver standards.

Qualifications

• Associate’s degree
• Prior training experience
• Minimum of 3-5 years of banking or relevant job experience

Skills and Abilities

• Excellent oral and written communication skills
• Advanced knowledge in the Microsoft Suite including Word, Excel & PowerPoint
• Working knowledge of authoring tools
• Ability to learn, understand, develop, and deliver a variety of technical and business skills training programs
• Demonstrated training delivery skills in multiple platforms
• Works effectively with management teams; recognized as effective partner
• Prioritize projects; manage multiple priorities
• Highly energetic and self-motivated with the ability to work independently
• Interpersonal and presentation skills necessary to train including a friendly, cheerful and courteous demeanor

Work Environment

• Office setting with traditional hours
• Standing for extended periods of time (typically no longer than 8 hours)
• Must be able to work at a rapid pace for long periods of time (typically no longer than 8 hours)
• Must be able to work overtime to the extent necessary
• Must be able to travel, if needed, to deliver training

Benefits

• Insurance
• 401k
• Associate stock purchase program
• Paid time off
• Associate banking perks