Learning & Development (HR/Training) Intern - Fall 2026
About the role
The Learning & Development Intern assists the Learning & Development team in the development and implementation of Credit Union training programs for the organization. This individual will help the Learning & Development team provide training to all employees in order to increase the organization’s effectiveness in employee performance, member service, and compliance areas.
Responsibilities
- Research, design, develop, and evaluate instructional materials
- Create, propose, and develop training plans that evaluate organizational needs
- Aid other members of the L&D team with planning and coordinating learning opportunities
- Analyze training needs to assist in the development of new training programs or modify and improve existing programs
- Document processes to ensure compliance with credit union policies, as well as State and Federal regulations
- Consult with Learning & Development team to review best practices of content and delivery
- Create, maintain, and edit instructional materials
- Assist in the development and facilitation of L&D programs
- Determine and recommend process improvement solutions for training department
- Evaluate and adjust training content and delivery
- Prepare course schedules with consideration to process, department, and organizational needs and adapt to schedule, project assignment, and classroom changes
- Organize and track training plans, rosters, and schedules
- Manage several training projects concurrently
- Perform other duties and assist other employees, as assigned
Requirements
Pursuing a Bachelor's degree or equivalent in Human Resources, Business, Organization Development, I/O Psychology, or other related field
Effective oral and written communication and excellent interpersonal and skills
Excellent organizational skills with the ability to work accurately with close attention to detail
Excellent time-management, problem-prevention and problem-solving skills
Display resourcefulness and initiative
Displays a high level of effort and commitment to performing work; operates effectively within the organizational structure; demonstrates trustworthiness and responsible behavior
Excellent computer skills including Microsoft Office
Ability to work with various departments and foster teamwork
Ability to work independently with minimal supervision
Must be able to identify and resolve problems in a timely manner
Gather and analyze information skillfully
Display a positive attitude towards credit union initiatives and mission statement
Take inquisitive approach to enhance current procedures and methods to teach
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals, groups and the measurement of training effects
Seek continuous improvement through solicited and unsolicited feedback
Ability to be a self-starter and work successfully in a team-oriented environment
Qualifications
May be required to remain in a stationary position for an extended period of time
Occasionally needs to move about inside of office area
Exposure to potentially hazardous condition, i.e. robbery
Receives detailed instructions and procedures to be followed to minimize the exposure
Skills
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals, groups and the measurement of training effects
Seek continuous improvement through solicited and unsolicited feedback
Ability to be a self-starter and work successfully in a team-oriented environment
Benefits
Interns will have the opportunity to develop competencies in career and self-development, communication, critical thinking, equity and inclusion, leadership, professionalism, teamwork, and technology
Pay
Paid Hourly Internship: $16+/hour
Schedule
Part-Time approximately 15-25 hours during MSUFCU Office Hours (8:30am-5:00pm); A schedule will be determined around the intern’s class schedule. Occasional assignments to work at special events during evenings and weekends