Learning & Development Coordinator

Key Responsibilities

• Provide communication support and consulting services to support organizational goals and training initiatives.
• Research, write, edit, and distribute communications including presentations, bulletins, reports, videos, and other learning materials.
• Support the development of marketing and promotional materials for training opportunities.
• Manage inquiries received through a centralized support system.
• Process training requests within a Learning Management System (LMS), including:
• Creating scheduled course offerings
• Managing enrollments
• Closing completed offerings
• Supporting learner records and completion tracking
• Present information and training-related updates to stakeholders in small group and one-on-one settings.
• Aid in the day-to-day execution of dealer education and development programs.
• Afford assistance with process improvement initiatives aimed at enhancing program efficiency and user experience.
• Maintain training resources, optimization tools, and program documentation.
• Build and maintain strong working relationships with internal and external stakeholders.
• Research and incorporate industry best practices related to training, communications, and adult learning.
• Support professional development initiatives within an adult education environment.

Required Qualifications

• 1–3 years of administrative, program coordination, accounting support, training support, or related experience.
• Strong verbal and written communication skills.
• Excellent organizational and time management abilities.
• Ability to coordinate multiple projects and meet deadlines.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and manage changing priorities.
• Strong customer service and stakeholder management skills.
• Detail-oriented with a high level of accuracy.
• Demonstrated ability to collaborate effectively within a team environment.

Top Must-Have Skills

• Self-motivated and proactive.
• Strong willingness to learn and grow.
• Proficient in Microsoft Office Suite.
• Excellent customer service skills.

Preferred Qualifications

• Bachelor's degree preferred (Education, Agricultural Education, Agricultural Business, Business Administration, Communications, or related field).
• Experience working with Learning Management Systems (LMS) or similar databases.
• Adult education or training program experience.
• Professional development program experience.
• Experience supporting instructor-led training programs.
• Background in communications, content development, or instructional support.