Learning & Development, Associate - Property Management

Job Description

Create and deliver engaging technical and soft skills training programs tailored to employee needs in property management and community development.

Implement blended learning solutions, including e-learning modules, webinars, in-person sessions, and microlearning resources.

Evaluate training effectiveness using surveys, assessments, feedback, and performance metrics; adjust programs as needed.

Maintain training records, attendance, assessments, and retraining requirements in relevant systems, including SharePoint and LMS platforms.

Collaborate with cross-functional teams and leadership to identify learning needs and support organizational change initiatives.

Stay current on learning trends, instructional design methodologies, and affordable housing industry practices.

Produce quarterly reports on training programs, participation, and outcomes for senior leadership.

Required Qualifications

• 3+ years’ experience in affordable property management, affordable housing, or community development.
• Bachelor’s degree in education, learning and development, business, or a related field; or related experience and/or certifications.
• Experience with property management software, Yardi Voyager Affordable platform preferred.
• Strong knowledge of adult learning principles, instructional design, and evaluation methods.
• Excellent organizational, communication, and facilitation skills.
• Comfortable presenting to teams of various sizes and delivering virtual and in-person training.
• Flexible, self-directed, and able to manage multiple projects in a fast-paced environment.
• Proficient in Microsoft 365 applications (Excel, Word, PowerPoint, Outlook) and web-based tools.

Preferred Qualifications

• 3+ years’ experience in a corporate learning and development role.
• Familiarity with AI tools, multimedia training platforms, and e-learning software.
• Strong analytical skills to evaluate learning effectiveness and recommend improvements.
• Project management experience with the ability to manage multiple initiatives simultaneously.
• Emotional intelligence to work with staff at all levels of the organization and adapt to varying learning needs.

Pay

The salary range for this position is $60,000– $73,000.

Total Rewards

This range is just one component of our total rewards package, which also includes annual performance bonuses and generous paid leave programs. Our benefits form a major part of the total rewards package. These include dental, health, and vision care plans, as well as family-building benefits such as adoption and surrogacy support. Enterprise supports flexible work arrangements to promote work-life balance and offers health advocacy, an Employee Assistance Program (EAP), and mental health benefits. We round out our package with financial education, wellness programs, and auto-enrollment in the company’s 401(k) plan with employer matching contributions. Finally, you will have access to learning and development opportunities, including tuition reimbursement for job-related courses and certifications.