Learning & Development Associate

About the Role

At Dig Inn, learning happens everywhere—from a cook practicing their knife skills, to a restaurant leader guiding their team through a new recipe or process. We believe thoughtful, accessible training gives our teams the confidence to grow, take ownership, and deliver great food and hospitality every day. As the Learning & Development Associate, you will help turn our culinary standards, operating procedures, and training goals into organized, engaging learning experiences for our restaurant teams. This is a highly collaborative and detail-oriented role, involving both behind-the-scenes content organization and in-restaurant observations to gather feedback and improve materials.

Responsibilities

• Create, format, and maintain training materials, including learning guides, job aids, checklists, SOPs, and digital learning content.
• Support the L&D Managers in building and managing structured learning paths for restaurant employees and leaders.
• Manage the day-to-day administration of Dig Inn’s Learning Management System (Circle).
• Partner with Culinary, Operations, Facilities, People, and restaurant teams to gather information, test resources, and turn feedback into practical, easy-to-use training.
• Write, format, proofread, and publish final recipe guides.
• Visit restaurants to observe processes, test materials, gather feedback, and understand how training is implemented in working kitchens.
• Track participation, completion, feedback, and learning data to evaluate program effectiveness.
• Keep training calendars, project trackers, shared drives, and content libraries organized and up to date.
• Handle logistics for training sessions, including room bookings, scheduling, and equipment setup.
• Identify opportunities to improve training clarity and usefulness for restaurant teams.
• Proofread and quality-check all materials for detail, consistency, and accuracy.

Requirements

• 1-3 years of relevant experience in learning and development, training coordination, culinary/restaurant operations, or a related field.
• Experience with editing software (e.g., CapCut, Final Cut, AI-assisted tools).
• Experience delivering printed assets via third-party partners, managing V1 copies, and finalizing orders.
• Experience working in or closely supporting a restaurant, food service, culinary, hospitality, or food-focused organization.
• Excellent writing and communication skills, with the ability to simplify technical information into clear, approachable content.
• Strong organization, project management skills, and attention to detail.
• Comfort working in active restaurant and kitchen environments and building relationships with teams.
• Confidence in learning and managing new technology; LMS administration experience preferred.
• Flexibility and a proactive attitude when priorities shift.
• Passion for real, good food.

Qualifications

• Experience with Circle LMS (preferred).
• Experience writing or managing standardized recipes.
• Familiarity with food safety practices and restaurant operating standards.
• Experience creating digital gamified content, videos, quizzes, or assessments.
• Experience supporting hourly, multilingual, or geographically diverse teams.
• Spanish-language skills (a plus).

Pay

Salary Range: $85,000–$88,000/year

Benefits

• Health Insurance (Medical, Dental, and Vision)
• 16 weeks of Fully Paid Parental Leave for primary and secondary caregivers
• 401K Plans
• Short-Term Disability
• Bonus Potential
• Phone reimbursement
• Commuter benefits
• Company laptop
• Flexible vacation time, up to 20 days per year
• Hybrid work environment
• Complimentary Dig Inn lunch daily

About Us

Dig Inn is an upscale fast-casual brand with 30+ locations throughout the Northeast. We’re committed to sourcing, cooking, and serving delicious, seasonal vegetables and culinary comfort food at scale. Each restaurant is run by a chef and culinary team dedicated to cooking from scratch daily. We’ve trained chefs and cooks from the ground up, believing knife skills are life skills. Our focus is on doing things right, building our business on good food and great people, and making access to good food effortless.