Learning Content & LMS Specialist

About the role

The Learning Content & LMS Specialist has primary responsibility for online learning within the Internet Evangelism department, including both ministry and training. The position owns the development, implementation, quality, maintenance, and continuous improvement of online learning delivered through the department's learning management system and related digital tools. The Learning Content & LMS Specialist collaborates with Language Managers, language teams, ministry leaders, subject matter experts, and other departments to develop and maintain training, evangelistic, and discipleship courses that effectively serve volunteers and visitors across languages. The position also serves as the department's primary resource for online learning practices and course development.

Responsibilities

• Owns the department's online learning discipline and course lifecycle, ensuring that training, evangelistic, and discipleship courses are developed, implemented, maintained, and continuously improved to achieve defined ministry and learning outcomes
• Collaborates with Language Managers, language teams, ministry leaders, and subject matter experts to assess needs, define audiences and objectives, organize content, and develop or improve courses across 11 or more language groups
• Applies current online learning, instructional design, and adult learning practices to create effective and usable course experiences, and train or consult with language teams and subject matter experts on course development and improvement
• Manages and coordinates multiple course-development and improvement projects by establishing scope, schedules, responsibilities, milestones, and deliverables and communicating progress, risks, and dependencies
• Guides courses through the established development and approval process from concept and development through review, testing, approval, launch, maintenance, and sunset. Coordinate with the BGEA Communications department to ensure course content is reviewed and approved according to Association standards and established processes. Work with Technology staff on platform requirements, technical implementation, testing, and launch; Technology retains responsibility for LMS administration, functionality, and technical troubleshooting
• Evaluates and audits courses and related content for effectiveness, accuracy, quality, usability, consistency, relevance, and compliance with departmental and Association standards, policies, and approval requirements. Use available learner data, feedback, course-completion information, and stakeholder input to identify and coordinate improvements
• Maintains a comprehensive inventory of courses and related content across all languages, including ownership, status, version history, approval records, review schedules, and launch, maintenance, or sunset dates
• Develops, documents, and maintains procedures, workflows, templates, checklists, quality standards, and best practices for course development, review, approval, launch, maintenance, evaluation, and archiving
• Other duties as assigned

Qualifications

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
• Demonstrates behavior aligned with BGEA's Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence

Skills

• Bachelor's degree in instructional design, educational technology, education, learning and development, or a related field preferred; equivalent relevant experience will be considered
• Demonstrated experience developing and improving online courses through the full lifecycle, including needs assessment, design, development, implementation, evaluation, maintenance, and retirement; strong knowledge of instructional design, online and adult learning principles, self-paced learning, and course quality assurance
• Ability to translate ministry and training needs and subject matter expertise into defined audiences, clear objectives, organized content, and effective online learning experiences
• Proficiency using Moodle or an equivalent learning management system for course creation, publishing, maintenance, and reporting; working knowledge of SCORM and other e-learning standards
• Ability to train and consult with managers, subject matter experts, and multicultural teams on online learning and course-development practices; cross-cultural ministry experience preferred
• Strong project management and cross-functional coordination skills, including managing multiple concurrent initiatives and working effectively with Language Managers, department leaders, Communications, Technology, and other stakeholders
• Ability to evaluate course effectiveness using learner data, feedback, completion information, and stakeholder input and translate findings into practical improvements
• Strong organizational and documentation skills, including maintaining course inventories, version histories, approval records, procedures, workflows, templates, and quality standards
• Proficiency in Microsoft Office and web-based applications
• Excellent written and interpersonal communication skills
• Ability to work independently and exercise sound judgment
• Strong attention to detail with the ability to adapt to shifting priorities

Working conditions

• Work is typically performed in a conventional office environment
• Occasional travel may be required
• Work is usually performed Monday-Friday, 8:00 AM to 4:30 PM; occasional work outside these hours may be required
• Ability to meet deadlines, work extended hours when necessary, and perform effectively under pressure