Learning Content Designer

Schedule

Hours of Work: 8:00 AM – 5:00 PM
Days of Week: Monday – Friday

About the role

The Learning Content Designer collaborates with leaders, managers, colleagues, and staff to develop and implement high‑quality training content designed to optimize the expertise, capability, and performance of individuals, work groups, work processes, and the overall organization. This position creates content for e‑learning and instructor‑led/virtual delivery, applying best practices of instructional and visual design and a working knowledge of storyboarding, technical communications, graphics, and video development. The role works closely with internal partners to ensure deliverables align with organizational needs.

Responsibilities

• Perform (or support) scoping and needs analysis for moderate to complex instructional design projects with defined timelines and/or multiple deliverables.
• Develop strong business relationships through effective consultation and provide unique recommendations.
• Design and develop best‑in‑class instructor‑led training, e‑learning, and virtual classes.
• Coach, mentor, and review the work of teammates to ensure adherence to standards of learning content integrity.
• Identify opportunities to incorporate new technology, tools, and approaches into design solutions.
• Accurately estimate resource time and effort required for learning content design projects.
• Manage project plans and renegotiate deadlines when necessary.
• Communicate effectively with business partners, performance consultants, and project leaders.
• Avoid duplication of work and rework through clear communication and leveraging existing assets.
• Maintain direct and consistent contact with key stakeholders throughout the project cycle.
• Demonstrate understanding of requestor’s culture and business goals and align priorities accordingly.
• Adapt flexibly to internal or external‑driven project changes or redirection.
• Influence stakeholders to support training recommendations.
• Raise issues and propose solutions to challenges that others may be reluctant to address.
• Design and implement measurement techniques that accurately assess the impact of learning solutions on business results.
• Engage in continuous learning about industry best practices, cutting‑edge trends, and integrate these approaches into learning solutions.
• Research and benchmark against other organizations.
• Contribute to the marketing, promotion, and execution of learning activities and Talent Development initiatives.
• Facilitate the delivery of learning interventions as needed.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree or higher in Instructional Design, Adult Learning, E‑learning, Human Resources Development, I/O Psychology, Business, or equivalent experience with coursework in instructional design.
• Instructional design or e‑learning‑related certification (e.g., ATD) – preferred.
• 3+ years of experience applying instructional design principles, adult learning theories, and interactive training design for synchronous and asynchronous delivery.
• Solid working knowledge of authoring tools such as Articulate, Captivate, Vyond, etc.
• Experience with Workday Learning Experience – preferred.
• Demonstrated knowledge of instructional design/development tools, effective delivery, and evaluation methods.
• Prior experience with virtual learning environments, learning technology infrastructure, and e‑learning industry standards.
• Competency in large‑group facilitation, session planning, and delivery of learning interventions.
• 2+ years of training delivery/facilitation experience – preferred.
• Strong problem‑identification, data analysis, root‑cause analysis, and solution implementation skills.
• Ability to simplify complex concepts for diverse audiences.
• Excellent written and verbal communication and interpersonal skills.
• Ability to work cooperatively across organizational boundaries and provide exceptional internal and external customer service.
• Effective prioritization and management of simultaneous tasks, projects, and programs.
• Experience consulting and partnering with leaders at all levels, including executives.
• Strategic and systemic thinking with a results‑oriented approach.
• Knowledge of current trends in adult learning, instructional design, and HR development; commitment to continuous learning and innovation.
• Experience in a healthcare environment – preferred.
• Working knowledge of Workday ERP – preferred.
• Working knowledge of Epilogue Opus – preferred.