Jobs · Customer Service · California

Learning Coach, Alpha - $120,000/year USD

Crossover · Orange County, CA · 1 mo ago
Customer Service$120k/yrFull-time
We need to output HTML fragment with sections: h3 for headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use ul/li for lists, p for prose. Do not repeat job title as heading. Do not include Job ID/requisition numbers as headings; can fold minor metadata into short p or drop it. Preserve all substantive info; do not invent or summarize away detail. Remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions). Include a section only when posting has real specific content; never emit heading followed by filler/placeholder text. Prefer few substantive sections over many thin ones. We need to extract content: The posting includes: - Intro quote and description: "You want to see that sparkle..." etc. That's prose. - Description of role: "At Alpha, students complete their academic work in just two hours a day..." etc. - "What You Will Be Doing" bullet list. - "What You Won’t Be Doing" bullet list. - "Learning Coach Key Responsibilities" (maybe heading) with bullet. - "Basic Requirements" bullet list. - "Nice-to-have Requirements" bullet list. - "About Alpha" paragraph. - "Working with us": full-time, W2 employee, immediate access to benefits, year-long positions, compensation $120,000 USD/year, payment period weekly, Crossover Job Code (metadata). Also mention relocation assistance available. We need to decide sections: Could have "About the role" (intro description), "Responsibilities" (What You Will Be Doing, What You Won't Be Doing, Key Responsibilities), "Requirements" (Basic Requirements), "Qualifications" maybe combine with Requirements? But we can have "Requirements" and "Nice-to-have" as "Preferred Qualifications". "Benefits" (immediate access to benefits, relocation assistance). "Pay" (compensation $120k/year, weekly payment). "Schedule" maybe not specified; we have full-time, on-site, but no explicit schedule; we could omit Schedule section if not specific. The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. Pay is stated: $120k/year, weekly. Benefits: immediate access to benefits, relocation assistance. Schedule: not explicitly given besides full-time; but "full-time" could be considered schedule? Might be considered schedule but it's vague. The instruction says avoid placeholder like "not specified". Full-time is specific enough? Might be okay to include Schedule with "Full-time, on-site". However they said "Prefer a few substantive sections over many thin ones." Could combine Pay and Benefits into one "Compensation and Benefits" but they want separate headings if content exists. We'll include Pay, Benefits, maybe Schedule as "Full-time, on-site". But we need to check if schedule is mentioned: "This is a full-time, on-site role at one of Alpha's campuses." That's schedule info. So we can include Schedule section with that. We must not repeat job title as heading. No Job ID heading; we can include Job Code in a short p maybe under Benefits or Pay? But they said do NOT put Job ID/requisition numbers as headings — fold minor metadata into a short

or drop it. So we can include a short p with "Job Code: LJ-5634-US-OrangeCo-LearningCoach.003" maybe under a generic "About the role" or at end. We must remove duplicated lines, boilerplate like "We look forward to meeting you!", "Hit the Apply button..." etc. Also remove "About Alpha Join the team building school around student growth..." that's substantive; keep. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details like "students complete academic work in just two hours a day using adaptive learning technology." etc. We need to format as HTML fragment: only tags, no /, no markdown. We'll produce sections:

About the role

... intro quote and description ...

Responsibilities

  • Lead engaging life-skills workshops that help K-3 students master communication, focus, feedback, and other durable skills through active participation rather than lectures.
  • Coach students one-on-one and in small groups, using Coachbot analytics, proven motivation systems, and strong relationships to keep every child on track for ambitious weekly learning goals.
  • Assess life-skill mastery through Alpha's Test2Pass framework, coaching students until they demonstrate real understanding—not just participation.
  • Adapt your coaching style to the developmental needs of your cohort, whether that means songs, movement, and storytelling for younger learners or higher independence and accountability for older students.
  • Build the kind of relationships where students feel supported enough to stretch beyond what they thought they could achieve.

What you won’t be doing:

  • Delivering academic lessons from a whiteboard; students learn academics through adaptive software.
  • Writing curriculum from scratch; you'll improve and personalize proven playbooks instead of inventing lessons.
  • Watching students work silently on computers; your role is active coaching, motivation, and connection.
  • Lowering expectations when students struggle; success comes from helping students rise to the goal, not moving the goal closer.
  • Managing homework, grading papers, or handling routine parent communication.
Maybe combine "Learning Coach Key Responsibilities" as a separate bullet? Actually that is similar to responsibilities; we could incorporate as a bullet: "Create a cohort of K-3 students who love coming to school, consistently achieve ambitious learning goals, and master the life skills that prepare them to thrive long after elementary school." Add as bullet.

Requirements

  • Willing to work on-site at one of Alpha's campuses.
  • Current openings are available in Palo Alto, Los Angeles (South Bay), Malibu, Orange County (Lake Forest), San Francisco, and Santa Monica, CA; Greenwich, CT; Miami and Palm Beach, FL; Chicago, IL; New York City, NY; and Seattle (Kirkland), WA. Relocation assistance is available.
  • Bachelor's degree in any subject.
  • At least 3 years of experience working directly with children ages 4-9 through teaching, coaching, tutoring, camps, youth programs, or similar environments.
  • Experience leading group activities for young children, with a concrete example of the structure or routine you used and how you kept the group engaged.
  • A track record of motivating young children to achieve challenging goals, with specific examples of your impact.
  • A concrete example of changing your approach based on feedback and the result.
  • Comfort using AI-powered learning while focusing your own energy on coaching, motivation, and life-skill development.
  • The ability to balance warmth with unwavering expectations.
  • Legal authorization to work in the United States without visa sponsorship.

Preferred Qualifications

  • Experience in youth sports, children's theater, camp leadership, Montessori, progressive education, or high-engagement after-school programs.
  • Personal experience achieving ambitious goals in academics, athletics, or your career.
  • Outstanding storytelling or performance skills that naturally capture the attention of young children.
  • Evidence of helping reluctant or shy children become confident, engaged participants.

About Alpha

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills. Roles with real student impact: Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members. Education work that pays like it matters: Alpha offers six-figure roles for people ready to help build a radically better school experience. A culture built for builders: Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it. Alpha is where you can do the most meaningful work of your career.

Benefits

  • Immediate access to benefits (W2 employee).
  • Relocation assistance available.

Pay

The compensation level for this role is $120,000 USD per year, paid weekly.

Schedule

Full-time, on-site role.

We also need to include maybe a short p for Job Code. Could add under Pay or Benefits as a minor metadata. Let's add a p after Pay:

Job Code: LJ-5634-US-OrangeCo-LearningCoach.003

Check for duplicated lines: we removed "What You Will Be Doing" heading; we turned into bullet list under Responsibilities. Also removed "What You Won’t Be Doing" heading; we made a note and bullet list. Also removed "Learning Coach Key Responsibilities" heading; we added bullet. Check for any placeholder like "commensurate with experience" - none. Check for any boilerplate removed: "We look forward to meeting you!", "Hit the Apply button if you found this interesting and want to learn more." removed. Also removed "Working with us This is a full-time, W2 employee position with immediate access to benefits (https://support.crossover.com/article/7581-w2-benefits-u-s-paychex-paid-only). All roles are year-long positions." We kept benefits and pay info but dropped the link and year-long positions? Actually year-long positions is substantive; maybe we should keep it. It says "All roles are year-long positions." That's substantive about contract length. Should we include? Could add under Benefits or Schedule? Might be better to add a bullet under Benefits: "Year-long positions." Or under Schedule? I'd add a bullet under Benefits: "Year-long positions." Also we dropped the link; that's fine. We also removed "Crossover Job Code: LJ-5634-US-OrangeCo-LearningCoach.003." we kept as short p. Check for any other duplicated lines: "This is a full-time, on-site role at one of Alpha's campuses." we used in Schedule. Also earlier we had "This is a full-time, on-site role at one of Alpha's campuses." used. Check for "We recruit nationally, so job boards may display this opportunity in nearby cities that do not have a campus." That's substantive about location; we included location list but not that sentence. Should we keep? It's about job boards displaying in nearby cities; maybe not essential but it's substantive. Could add a sentence under Requirements about location: "We recruit nationally, so job boards may display this opportunity in nearby cities that do not have a campus." Could add as a p under Requirements after location list. But we already have location list; we could incorporate that sentence. Let's add a p after the location list bullet: maybe incorporate into that bullet: "Current openings are available in ...; we recruit nationally, so job boards may display this opportunity in nearby cities that do not have a campus." That keeps info. Also "If you're interested in another Alpha campus, apply anyway and tell us your preferred location—we'll consider you for the appropriate opening." That's also substantive about applying; but it's like application instruction? It's encouraging to apply; maybe considered application instruction? The instruction says remove application instructions. This is more like a note about applying; could be considered application instruction. Safer to drop. Also "If you've inspired kids as a teacher, coach, camp counselor, youth leader, or performer, you'll find a very different kind of classroom waiting for you here." That's substantive about who would fit; could be included in About the role or

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