Learning and Performance Consultant

Primary Purpose

Are you a bold, strategic, creative thinker who can devise clever, new approaches to eLearning solutions? Join our team as Learning and Performance Consultant (SLPC) to design and create innovative learning solutions, eLearning and training curriculum to enhance product education for our high-tech medication management solutions. We are looking for an experienced Instructional Designer with advanced instructional design and eLearning authoring tool experience and knowledge leveraged to plan, design, create and maintain eLearning, technical training videos, instructor-led hardware/software training courses and technical documentation.

Accountabilities

• Instructional Design and eLearning Development
• Assesses learning and performance needs to craft effective and efficient plans for performance solutions and services that address business-specific requirements and constraints.
• Works with subject matter experts (SMEs) to develop and deliver eLearning and face-to-face or virtual instructor-led sessions using adult learning principles to enhance the learning experience.
• Evaluates the effectiveness of performance solutions against business needs; provides metrics summarizing effectiveness and making recommendations for improvement to key stakeholders.
• Manages complex learning-related initiatives as a business partner with internal and external customers focusing on product use, installation, support and service for multiple product lines. Also manages initiatives targeting organizational improvement for Client business units and customers. Creates detailed project plans for each program.

Qualifications

• Experience developing eLearning (web-based training modules), technical training videos (script writing, production and video editing), documentation, presentations and other training materials maintained in a Learning Management System (LMS).
• Advanced skills and experience with Articulate Storyline, Camtasia, Adobe eLearning Suite, Captivate, Dreamweaver, Photoshop, Word, Excel, PowerPoint, SharePoint, WebEx and other learning authoring tools are required.
• Industry experience with customer support organizations and/or medical devices, HIT, product implementation and support in a global environment preferred.
• Confident and results-driven; consultative orientation, strong people and process/project management capability.
• Demonstrated knowledge of agile, iterative development methodologies.
• Outstanding communicator; an individual who possesses superior written/verbal communication skills, as well as the ability to present his/her views in a clear and compelling manner.