Learning and Development Specialist

WEC Business Services LLC, a subsidiary of WEC Energy Group, is seeking a Learning and Development Specialist in our Chicago, Illinois, Green Bay, Wisconsin or West Allis, Wisconsin locations. This position offers a hybrid work arrangement with time regularly spent in the office.

About Us

WEC Energy Group is one of the nation’s largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We offer fulfilling careers where safety and well-being are paramount, along with competitive pay and benefits.

About the Role

The Learning and Development Specialist (Work Methods and Development Consultant) is responsible for the design and delivery of training programs. This role involves analyzing, prescribing, and designing appropriate learning solutions using instructional technologies and methodologies such as Computer Based Training (CBT), Instructor Led Training (ILT) (virtual and classroom), Electronic Performance Support (EPS) (online and paper-based references), and video for the training and qualifications of Utility employees and contractors. The position also includes developing and updating training documentation to ensure compliance with regulations, meet safety and operational needs, and exceed industry standards.

Responsibilities

• Develop courses and curriculum for non-technical training utilizing sound instructional systems design methodology appropriate to the media or format selected for delivery.
• Use computer-based development tools to create, develop, and maintain computer or web-based training.
• Develop instructional materials such as lesson plans, handouts, or examinations.
• Edit instructional materials, including books, simulation exercises, lesson plans, instructor guides, and tests.
• Assess effectiveness and efficiency of instruction based on ease of instructional technology use, student learning, knowledge transfer, and satisfaction.
• Analyze performance data to determine the effectiveness of instructional systems, courses, or instructional material.
• Research and evaluate emerging instructional technologies and methods.
• Recommend changes to curricula or delivery methods based on instructional effectiveness data, performance requirements, feasibility, and costs.

Requirements

• Bachelor's degree. In lieu of a Bachelor’s degree, a minimum of 2 to 3 years’ experience in operations with the ability to develop, document, and deliver adult learning programs.
• Strong analysis, decision-making, and problem-solving skills.
• Excellent interpersonal and communication skills (both written and verbal).
• Ability to work as part of a team and interact effectively with others.
• Excellent organizational skills with the ability to balance multiple tasks under time constraints.
• Experience working with project management methodology is beneficial.
• Proficient in standard office software (MS Excel, Visio, Word, PowerPoint).
• Dedication to overcoming obstacles to complete tasks and assignments.
• Seeks and uses feedback and other sources of information to identify appropriate areas for learning.
• Understanding of basic adult learning concepts and practices is beneficial.

Preferred Qualifications

• 3-5 years of Lectora experience.
• Learning management system (LMS) experience.
• Instructional Design or adult learning and development background.

Pay

The pay range for this position is $68,436.68 to $135,761.08. The starting salary within this range will be based on relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs.

This position will remain open until 08/26/2026.