Learning And Development Specialist

About the role

Could you be our next trainer? We are looking for someone who is energized by teaching, confident in banking knowledge and excited to help employees succeed. PointBank is hiring a Learning and Development Specialist, to create and deliver training that helps employees across the bank build skills and succeed, You'll work with teams to identify learning needs, develop engaging courses, and keep training current as banking practices change.

Responsibilities

• You will be the driving force behind how our employees learn, develop and succeed.
• Every day you will deliver training across in all areas of banking with subject matter expertise in sales, operations, compliance and customer service.
• You will design structured learning paths, build visually engaging curriculum and create instructor led and eLearning experiences that make complex topics clear, accessible and memorable.
• Deliver training that strengthens skills across all banking functions
• Stay current on policies, procedures, regulations and technologies to ensure accurate instruction
• Coordinate training schedules that align with hiring timelines and required programs
• Design scaffolded learning paths and engaging curriculum for both eLearning and instructor led sessions
• Support the annual compliance training calendar and recommend improvements
• Serve as the first line of assistance for employees, offering guidance and identifying learning needs
• Build strong relationships with branches and departments to gather feedback and develop relevant course materials
• Recommend improvements to procedures and policies based on training outcomes
• Assist with writing procedures and revising forms for clarity and accuracy

Requirements

• Banking experience (Required)
• Training experience (Required)
• Procedure or course creation experience (Required)

Benefits

• Competative Salary
• 401(k)+ matching
• Medical, Dental & Vision insurance
• Referral program
• Paid time off & more...