Learning and Development Specialist

What Your Job Will Be Like

Apply instructional design expertise to create, update, and sustain engaging, effective training materials that support organizational learning.

Contribute to a wide range of projects and programs by designing solutions that strengthen employee development, maintaining accurate and current content within the Learning Management System, and ensuring a smooth user experience for learners and stakeholders.

Provide responsive support to internal customers by addressing training inquiries, clarifying learning resources, and recommending appropriate solutions.

Partner closely with HR colleagues and Learning & Development stakeholders to advance enterprise learning initiatives, improve training processes, and deliver high-quality educational experiences aligned with organizational needs.

In this job, utilize instructional design expertise to design and update engaging web-based learning content using Articulate, ensuring materials are instructionally sound, user-friendly, and aligned with organizational learning objectives.

Create training solutions, job aids, instructional materials, and resources following the appropriate adult learning methodology.

Maintain and update Learning Management System content as needed, including publishing courses, updating links, managing training credit, and generating accurate reports.

Provide responsive support to internal customers by addressing training inquiries, clarifying learning resources, and recommending appropriate solutions.

Analyze course feedback, resulting in updates that are tangible improvements to course materials, delivery, and the learner experience.

Deliver engaging in-person and virtual learning programs/workshops across the lab through effective oral and visual communication.

Support Learning & Development team projects and programs as needed (New Employee Orientation, Supervisor Academy, etc.).

Maintain project documentation, course folders, files, and resources used to include updating all systems and records repositories.

Additional Responsibilities

Ad hoc project support for Human Resources.

Experience Required

• 5 or more years relevant experience
• Demonstrated experience working with Learning Management Systems and maintaining training records and document control
• Demonstrated experience developing effective and engaging online courses utilizing authoring tools such as Articulate (Storyline, RISE)
• Experience using AI assisted learning tools is preferred

Education Required

• Bachelor's Degree

Knowledge, Skills, And Abilities

• Knowledge and use of adult learning methods when creating learning materials, courses, and resources across all delivery modes (eLearning, virtual and in person)
• Proficiency with eLearning authoring tools (Articulate Storyline and Rise), Microsoft Office (PowerPoint, Word, Excel and SharePoint)
• Strong attention to detail and ability to edit content with a critical eye and consistent version and record control
• Ability to work effectively with a wide range of diverse lab community stakeholders
• Strong interpersonal skills with ability to exercise professionalism and tact
• Sound decision-making and organizational skills
• Knowledge and ability to develop accessible content aligned with ADA and Section 508 of the Rehabilitation Act of 1973 standards
• Demonstrated ability to adapt to shifting priorities and adjusted timelines

About Jefferson Lab

Join a community with a common purpose of solving the most challenging scientific and engineering problems of our time. The Jefferson Lab campus is located in southeastern Virginia amidst a vibrant and growing technology community. A career at Jefferson Lab is more than a job. You will be part of “big science” and work alongside top scientists and engineers from around the world unlocking the secrets of our visible universe.

Total Rewards at Jefferson Lab

• Benefits include Medical, Dental, and Vision Care Plans, Flexible Spending Accounts, Paid Time-off and Leave Programs (Paid Parental, vacation, holidays, and sick leave), 401(k) Plan – 9% Lab Contribution; 100% vested, Flexible Work Arrangements (Remote & Alternate Work Schedules available), Tuition Assistance, Training and Professional Development Programs, Live near the waterways of the Chesapeake Bay region with access to nearby beaches, mountains, and all major metropolitan centers on the East Coast

Employment with SURATech

Generally, such programs/activities include any foreign-state-sponsored attempt to acquire U.S.-funded scientific research through programs run or funded by the government that target scientists, engineers, students, academics, researchers, and entrepreneurs of all nationalities working or educated in the United States. This includes positions or appointments, both domestic and foreign, titled academic, professional, or institutional appointments whether or not remuneration is received and whether full-time, part-time or voluntary.