Learning and Development Manager, Human Resources

About the role

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

The Learning and Development (L&D) Manager designs, implements, and evaluates strategies and programs to enhance employee skills and organizational performance. Key responsibilities include assessing training needs, developing tailored programs (e-learning, workshops, coaching), managing budgets and learning resources, collaborating with HR and department heads, and tracking program effectiveness.

Responsibilities

• Analyze training needs to develop new training programs or modify and improve existing programs.
• Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
• Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
• Prepare training budget for department or organization.
• Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
• Develop and organize training manuals, multimedia visual aids, and other educational materials.
• Develop testing and evaluation procedures.
• Train instructors and supervisors in techniques and skills for training and dealing with employees.
• Conduct orientation sessions and arrange on-the-job training for new hires.
• Conduct or arrange for ongoing technical training and personal development classes for staff members.
• Review and evaluate training and apprenticeship programs for compliance with government standards.
• Coordinate established courses with technical and professional courses provided by community schools and designate training procedures.

Qualifications

• A bachelor's degree in a related field such as human resources, education, business administration, or psychology.
• Proven experience in training, human resources, or Learning & Development.
• SHRM-CP or SHRM-SCP highly preferred.

Skills

• Strong communication
• Project management
• Strategic thinking
• Proficiency with learning management systems (LMS)

Job Details

• Legal Employer: Pardee - HCHC
• Entity: Pardee UNC Health Care
• Organization Unit: Human Resources
• Work Type: Full Time
• Standard Hours Per Week: 40.00
• Work Assignment Type: Onsite
• Work Schedule: Day
• Job Location: DOCTORS PARK
• Exempt From Overtime: Yes