Learning and Development (L&D) Program Manager

SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. We’re building the future of identity verification in the United States, replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin. We support a variety of ways to work, ranging from fully remote to in-office, operating as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle, Los Angeles, Chicago, Gurugram (Delhi), and Bengaluru.

About the role

We’re looking for an experienced Learning & Development professional to build and scale learning at SentiLink. This is a foundational role where you’ll define our learning strategy, mature existing programs, and build new ones that help employees, managers, and leaders grow throughout their careers. You’ll own learning across the employee lifecycle—from onboarding and fraud education through to manager development, leadership capability, performance enablement, and knowledge sharing. Some programs already exist; many don’t. You’ll identify where learning can have the biggest impact, design practical solutions, and deliver them. This role reports to the Head of People and partners closely with leaders across the company.

Responsibilities

• Develop and own SentiLink’s learning and development strategy, identifying capability gaps and prioritizing learning initiatives that have measurable business impact.
• Design, build, and continuously improve learning programs across the employee lifecycle, including company onboarding, department onboarding, fraud education, manager development, leadership development, and ongoing professional growth.
• Partner with leaders across the business to understand capability needs and develop practical learning solutions that improve individual and organizational performance.
• Design and facilitate engaging workshops, training sessions, and learning experiences for employees, managers, and leaders across the company.
• Improve how employees access and share knowledge by helping build scalable learning resources, documentation, and self-service tools.
• Measure the effectiveness of learning programs and use data and feedback to continuously improve outcomes.
• Act as the primary owner for learning and development at SentiLink, balancing long-term strategy with hands-on execution.

Requirements

• 6-10 years of experience in Consulting (leading learning, change management, or organizational effectiveness workstreams), Learning & Development, Talent Development, or similar.
• Experience building and scaling learning programs rather than simply delivering existing content.
• Excellent presentation and facilitation skills, with the ability to engage a range of audiences.
• Strong program management skills and the ability to independently drive multiple initiatives from idea through execution.
• Experience designing practical, engaging learning experiences for adult learners.
• Excellent written and verbal communication skills.
• Comfortable working in an ambiguous, fast-paced environment where you’ll be building many programs from the ground up.
• Curious, collaborative, pragmatic, and highly execution-oriented.

Preferred Qualifications

• Experience in a startup or high-growth technology company.
• Experience supporting technical organizations.

Pay

$155,000-$200,000/year + equity

Benefits

• Employer-paid group health insurance for you and your dependents.
• 401(k) plan with employer match (or equivalent for non-US-based roles).
• Flexible paid time off.
• Regular company-wide in-person events.
• Home office stipend, and more.

Corporate Values

• Follow Through
• Deep Understanding
• Whatever It Takes
• Do Something Smart