Learning and Development Director
The Chefs' Warehouse · Miami, FL · 1 mo ago
Human ResourcesFull-time
What You'll Do
- Develop and execute a company-wide training framework organized by employee level, ensuring continuity and progression as employees move from frontline roles into supervisory and leadership positions.
- Partner with senior leadership to identify and prioritize training needs across operations, logistics, warehouse safety, compliance, and customer-facing functions.
- Act as the organizational lead for L&D, aligning training initiatives with business priorities and future talent needs.
- Spearhead the design, rollout, and governance of training pathways by level (e.g., entry-level onboarding, mid-level role mastery, leadership readiness).
- Create scalable, repeatable learning protocols that reinforce knowledge and prepare employees for the next stage of responsibility.
- Integrate multiple modalities (classroom, e-learning, on-the-job, and coaching) to enhance training effectiveness and accessibility.
- Ensure all training programs meet regulatory and safety requirements (OSHA, DOT, food safety, etc.).
- Establish metrics to assess the effectiveness and continuity of training programs, measuring impact on productivity, retention, safety, and leadership pipeline development.
- Collaborate with HR on onboarding, career pathing, and succession planning initiatives.
- Implement and manage the Learning Management System (LMS) to structure, track, and deliver role-specific learning journeys.
- Leverage emerging technologies (mobile learning, microlearning, virtual training) to support scalable and engaging programs.
- Stay current with trends and best practices in workforce learning, leadership development, and organizational effectiveness.
About You
- Bachelor’s degree in Human Resources, Organizational Development, Education, or related field (Master’s preferred).
- 8+ years of progressive experience in Learning and Development, with demonstrated expertise in training program design, rollout, and governance.
- Industry experience in food distribution, supply chain, logistics, or related sectors strongly preferred.
- Knowledge of compliance and safety training requirements in the food distribution industry.
- Strong communication, facilitation, and program design skills.
- Proficiency in LMS platforms, e-learning tools, and instructional design methodologies.
Core Competencies
- Strategic thinker with ability to align training initiatives to evolving business needs.
- Strong program and project management skills with focus on structured execution.
- Ability to influence and collaborate across all levels of the organization.
- Results-driven with emphasis on measurable impact and continuous improvement.