Leak Survey Support Representative

About the role

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit is a growing natural gas utility providing safe, reliable, and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas.

Responsibilities

• Assists with extracting and compiling leak survey work schedule from SAP.
• Maintains the Region’s Picarro Surveyor™ schedule and Picarro Driver schedule.
• Verifies SAP scheduled survey work orders have been created and dispatched.
• Downloads and reviews surveys completed with Picarro Surveyor™ to determine coverage level.
• Schedules additional runs of survey areas as required to optimize Picarro Surveyor™ coverage.
• Reviews coverage and identifies whether Gap Survey work orders are required and dispatches, if necessary.
• Assigns Leak Indication Search Areas to technicians and ensures SAP investigate work orders have been created and dispatched.
• Notifies supervisor of completed work status and provides work/resource management reports for Supervisor to direct resources.
• Reviews completed surveys/work orders for accuracy, DOT compliance, and documentation completeness; returns incomplete documents for correction and follow-up; makes changes or corrections to assure reliability of data.
• Forwards to BPO for completion in SAP or completes survey work orders in SAP, including attaching Picarro survey maps, gap survey maps, and equipment calibration logs.
• Maintains filing system for completed work orders.
• Queries GIS mapping system to produce survey maps, updates survey polygons and attributes, and extracts reports to update survey equipment in SAP.
• Collaborates with BPO to update equipment records and maintenance plans as needed.
• Demonstrates commitment to compliance with applicable laws and regulations, the Company’s Ethics and Compliance Code, and other Company policies and procedures, and take all required training courses.

Qualifications

• High school diploma or equivalent.
• A minimum of 2 years of experience in the SAP ESD module and GIS mapping system.
• A working knowledge of work order creation, equipment records management, and facility map printing.

Knowledge, Skills, Abilities

• Communicate well, orally and in writing.
• Listen actively and utilize information appropriately.
• Handle confidential information with discretion.
• Resolve problems.
• Apply analytical skills, including interpreting data accurately and appropriately.
• Interpret technical instructions.
• Read, analyze, and interpret common technical journals.
• Utilize mainframe and/or personal computer systems and software proficiently, including SAP ESD module, Picarro Surveyor, BW, GIS mapping data, Mobile Data, plus electronic mail, spreadsheets, word processing and graphics software.
• Apply knowledge of Gas Operations policies, procedures, and regulations.
• Learn and apply knowledge of Gas Operations policies, procedures, and regulations.
• Initiate efforts that result in changes to business processes and environment.
• Valid state driver's license, maintain a safe driving record and operate company vehicles safely and in compliance with applicable laws and company policies.
• Comply with Company’s Ethics and Compliance Code of Conduct and other Company policies and procedures.
• Adhere to Company’s values and business practices and do both consistently, respectful towards coworkers.

Benefits

Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most.