Leadership & Professional Development Coordinator

About the role

The role of Leadership & Professional Development Coordinator at Jump Trading Group is to coordinate and deliver world-class learning experiences for Jump employees while driving operational excellence through process improvements and AI-enabled efficiency. This role is US-based but includes global coordination for EMEA regions.

Responsibilities

• Coordinate learning programs end-to-end: Manage firmwide onboarding programs, leadership and professional development programs, and technical training coordination, including scheduling, participant communications, materials preparation, venue management, and completion tracking across regions.
• Leverage the firm's Learning Management System (LMS) to streamline enrollment, rosters, reporting, and the overall learner experience.
• Led global vendor management and budget tracking, including contracts, invoices, and spend monitoring.
• Support EMEA program coordination remotely, partnering with regional stakeholders across time zones.
• Partner with stakeholders: Collaborate with internal teams (HRBPs, business leads) and external vendors (coaches, facilitators) to ensure high-quality learning outcomes.
• Serve as the point of contact during live, virtual, and hybrid programs, troubleshooting in real-time.
• Drive efficiency and continuous improvement: Identify and implement process improvements, including streamlining workflows, automating tasks, and creating reusable templates that reduce manual effort.
• Leverage AI tools (Claude, Cowork) to accelerate operations, including content curation, communications, data analysis, and workflow automation.
• Create and maintain L&D governance frameworks, documentation, and reporting on internal platforms (Confluence), establishing quality standards and on-going review practices.

Requirements

• 3-5+ years of experience in program/project coordination, L&D operations, HR, or similar fast-paced environment.
• Exceptional organizational skills with the ability to manage competing priorities and meet deadlines.
• Proven attention to detail with a focus on quality; reviews own work for accuracy, considers potential gaps, and balances speed with thoroughness.
• Business-oriented mindset with the ability to connect operational work to broader outcomes (employee experience, program effectiveness, talent retention).
• Excellent written and verbal communication across all levels and functions.
• Strong analytical skills and comfort with data interpretation.
• Collaborative yet accountable; thinks strategically when executing details.
• Experience with a Learning Management System (LMS) preferred; comfort using AI tools (ChatGPT, Claude, Copilot) a plus.
• Bachelor’s Degree or equivalent relevant and practical experience.
• Reliable and predictable availability.

Qualifications

• Annual Base Salary Range : $95,000 USD - $105,000 USD

Skills

• Experience with a Learning Management System (LMS) preferred.
• Comfort using AI tools (ChatGPT, Claude, Copilot) a plus.

Benefits

• Overtime eligibility
• Discretionary bonus eligibility
• Miscellaneous benefits such as medical, dental, and vision insurance, HSA, FSA, and Dependent Care options, employer-paid group term life and AD&D insurance, voluntary life & AD&D insurance, paid vacation plus paid holidays, retirement plan with employer match, paid parental leave, wellness programs, and annual base salary range of $95,000 USD - $105,000 USD