Professional Development Coordinator
Position Summary
The Professional Development Coordinator is responsible for strengthening workforce development and ensuring quality service delivery by overseeing employee training, mentorship, and quality assurance initiatives.
Essential Duties And Responsibilities
Lead apprenticeship and staff development efforts by overseeing the successful implementation of the apprenticeship program through mentorship, structured follow-up, and employee engagement.
Strengthen staff competency by meeting with employees to provide coaching, mentoring, and professional development support.
Ensure compliance with training requirements by obtaining and maintaining MANDT certification, conducting MANDT trainings, obtaining TOOLs certification, and facilitating TOOLs trainings.
Support documentation, training, and service delivery systems by entering and maintaining Value Base Per Payment (VBP) and REDCap data in alignment with organizational and regulatory requirements.
Improve service delivery outcomes by serving as the Tiered Supports lead and guiding staff through intervention strategies and de-escalation processes.
Develop leadership capacity by serving as the supervisor trainer and supporting supervisor onboarding and development, such as training on scheduling, filing, documentation, staff meetings, Tiered Supports supervisor training, and on-call training.
Enhance efficiency and service delivery by coordinating technology setup for remote supports and supporting staff in effective usage.
Promote service quality and compliance by conducting quality assurance reviews, identifying gaps, and providing corrective coaching and training.
Monitor adherence to policies, documentation standards, and program expectations to ensure consistent, high-quality services are delivered.
Report to the Director of Community Living on any concerns.
Collaborate with leadership to identify trends, training needs, and quality improvement opportunities across programs.
Skills And Abilities
Able to follow directions
Able to obtain and maintain required training and certifications
Able to document electronically in proprietary systems
Computer and electronic communication literate
Learning-focused
Responsible and reliable
Person-centered
Policy-supportive
Positive and collaborative attitude
Professional and courteous communication
Time management expectations and deadlines
Qualifications
Required Education and Experience: Associate's degree and 2 years of experience in training, staff development, and/or quality assurance. Or experience in place of education.
Shift: FT (40 hrs/week) Mon-Fri: 8-5pm
Benefits: CHS offers best-in-industry benefits. Click here to view our Benefits guide for more details
EEO Statement: Center for Human Services/Chariton Valley Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This statement applies throughout the life cycle of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.