Leader, Product Quality Engineering

About the role

This role sits within Cisco’s Global Supply Chain, on the central Product Quality Engineering team. You’ll join a global group of Product Quality Engineers who partner with design, manufacturing, and component engineering teams who are focused on delivering exceptional quality and reliability for Cisco’s next generation of products and current portfolio.

Responsibilities

• Build Cisco’s product quality strategy by driving innovation, operational excellence, and customer-focused outcomes across the product lifecycle.
• Lead teams to solve complex quality challenges, influence executive decisions, and ensure products meet quality, reliability, and customer expectations.
• Define and execute the Quality Engineering roadmap, advancing reliability, testing, and quality capabilities aligned to business objectives.
• Lead and develop high-performing teams while influencing stakeholders and cross-functional partners to drive enterprise-wide quality initiatives.
• Lead all aspects of quality across New Product Introduction (NPI), manufacturing, and field performance — including risk mitigation, root cause analysis, corrective actions, and customer quality critical issues.
• Strengthen QMS governance, institutionalize standard processes, and drive continuous improvement through closed-loop corrective actions and performance monitoring.
• Champion advanced analytics and risk management to enhance decision-making, prevent issues, and improve overall product quality outcomes.

Requirements

• Bachelor’s degree in Engineering with 12+ years of relevant experience, or Master’s degree with demonstrated ability in Product Quality Engineering or related fields.
• Demonstrated leadership experience (minimum 2+ years) leading managers and/or professional technical teams, with a proven track record to influence executive stakeholders and drive cross-functional initiatives.
• Recognized subject matter expert in Product Quality Engineering, including deep knowledge of advanced quality methodologies, industry standards, and Quality Management Systems (QMS).
• Exceptional analytical and problem-solving capabilities, with a track record of leading resolution of highly complex technical and operational challenges through innovative thinking.
• Strong strategic and communication skills, with the ability to translate complex technical concepts into actionable business strategies that improve financial and operational outcomes.

Qualifications

Candidate must be local to the San Jose area, as this is a hybrid role.

Skills

Advanced knowledge of quality methodologies, industry standards, and Quality Management Systems (QMS).

Benefits

The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

Pay

The starting salary range posted for this position is $187,300.00 to $237,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Schedule

This is a hybrid role.