Quality Engineering Technical Leader

About the role

Cisco’s Global Supply Chain organization is seeking an experienced Product Quality Engineering Technical Leader to join our central PQE team. In this highly visible role, you'll collaborate with Product Design, Manufacturing, Supplier Quality, Product Operations, and Customer Experience teams to deliver innovative, reliable products that power the world's networks.

Responsibilities

• Lead strategy throughout the New Product Introduction (NPI) lifecycle, ensuring quality is built into products from the earliest design stages.
• Own quality investigations, partner concerns, and corrective actions, driving issues to resolution while providing technical leadership and mentorship.
• Partner across Engineering, Manufacturing, Product Operations, and Customer Experience teams to influence decisions, manage risk, and deliver continuous quality improvements.
• Leverage advanced analytics and data-driven insights to identify trends, mitigate risks, and improve product performance and customer outcomes.
• Drive adoption of Quality Management Systems (QMS), industry standards, and best practices while communicating recommendations and influencing stakeholders at all levels.
• Lead DFx & FMEA engagements for new program releases, manage factory quality through the use of statistical quality management tools including lean six sigma methodologies, Cp / CpK.

Requirements

• Bachelor’s degree in Engineering with 12+ years of related experience, or Master’s degree with 8+ years of related experience.
• Deep expertise in product quality engineering, product architecture, reliability, and failure analysis.
• Success leading complex cross-functional initiatives and influencing technical and business stakeholders.
• Strong analytical and problem-solving skills, with experience applying statistical methods to drive quality improvements and business decisions.
• Experience leading risk management and change initiatives for new technologies, products, or large-scale programs.

Qualifications

• Preferred qualifications include Six Sigma Black Belt certification or equivalent process improvement experience.

Skills

• Strong communication and collaboration skills.
• Ability to work effectively in a matrixed environment.
• Experience with quality management systems and industry standards.

Benefits

This is a hybrid role based in the San Jose area. Candidates should be local or willing to relocate. Meet the Team Cisco’s Global Supply Chain organization is seeking an experienced Product Quality Engineering Technical Leader to join our central PQE team. In this highly visible role, you'll collaborate with Product Design, Manufacturing, Supplier Quality, Product Operations, and Customer Experience teams to deliver innovative, reliable products that power the world's networks.

Pay

The starting salary range posted for this position is $159,800.00 to $202,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

Schedule

This is a hybrid role based in the San Jose area. Candidates should be local or willing to relocate.