Leader In Training (Part-Time)
The Buckle, Inc. · Scottsbluff, NE · 3 mo ago
On-siteEducationPart-time
Sales Generation and Guest Service
- Greet Guests with a friendly, engaging attitude
- Consistently prepared to provide legendary service to each Guest
- Answer questions regarding the store and its merchandise
- Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
- Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience
- Demonstrate product utilizing product knowledge and sales education
- Maintain and share knowledge of current sales and promotions
- Exhibit the ability to turn exchange and return procedures into a showmanship opportunity
- Meet or exceed performance standards in all Buckle business builders and guest loyalty
- Investigate and navigate how to expand Guest selection through inventory management, advanced product search, iPad apps, etc.
- Maintain and build good Guest relationships to develop a client-based business
- Showcase passion to ask business-driven and showmanship questions often to Manager, Team Leaders, and all Teammates
- Coachable – allows Manager to educate them in their sales presentation
- Perform leadership actions and maintain high standards, whether or not the Manager is present
Teammate Recruiting, Training and Development
- Recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals, and Teammate Recommend
- Develop skills and assist in leading, directing, motivating, and educating new Teammates to meet and achieve Buckle’s accountability, shift orientation, Loss Prevention, and sales presentation standards on a daily basis
- Maintain a positive attitude at all times creating a positive floor culture
- Strive to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
- Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check-in
- Demonstrate leadership actions during segment: Awareness of Guests in the store and ensure they are being helped, Demonstrate how to get the Guest involved with product, Be vocal and continuously update fellow leader and Team
- Understand and work guys side/gals side to benefit both Teammates and Guests
Visual Merchandise Management
- Own and influence product through zone ownership: Product knowledge, placement, passion, preference
- Track Results
- Be able to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
- Confirm Teammates are following through with Visual Standards, Visual library, and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
- Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
- Ensure sales floor is consistently sized and new freight is appropriately displayed
Operations
- Work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
- Understand and utilize planner including completion of Opening and Closing Checklists
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
- Follow all Loss Prevention guidelines, including daily bag and purse checks
- Execute and teach all Point of Sale (“POS”) procedures
- Appropriately handle calls from Corporate Office
- Know Buckle guidelines when handling returns and exchanges
- Maintain a positive attitude when dealing with challenging situations that involve Guests or Teammates
- Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks
Supervisory and Leadership
- Comfortable in giving and receiving feedback from peers and Management
- Supportive of Leadership
- Support personal and store growth
- Contribute to a positive team spirit
Special Projects and Other Duties
- As assigned